:root{color-scheme:light;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;background:#f7f8ff;color:#10264f;font-synthesis:none;text-rendering:optimizeLegibility;--bg: #f7f8ff;--surface: #ffffff;--surface-strong: #ffffff;--ink: #10264f;--muted: #667084;--line: #d8e0f4;--accent: #5b6fff;--accent-strong: #003d9b;--green-soft: #e5f7ef;--blue-soft: #e8edff;--red-soft: #ffe6e0;--shadow: 0 16px 42px rgba(16, 38, 79, .1);--radius: 8px;--ease-standard: cubic-bezier(.2, .8, .2, 1);--ease-soft: cubic-bezier(.16, 1, .3, 1);--duration-fast: .14s;--duration-med: .24s;--duration-slow: .52s}*{box-sizing:border-box}*{scrollbar-width:thin;scrollbar-color:rgba(16,38,79,.34) transparent}*::-webkit-scrollbar{width:10px;height:10px}*::-webkit-scrollbar-track{background:transparent}*::-webkit-scrollbar-thumb{border:3px solid transparent;border-radius:999px;background:#10264f4d;background-clip:padding-box}*::-webkit-scrollbar-thumb:hover{background:#10264f7a;background-clip:padding-box}html{min-width:320px;background:var(--bg);overflow-x:hidden}body{margin:0;min-width:320px;min-height:100vh;width:100%;overflow-x:hidden}body.app-body-lock{height:100dvh;overflow:hidden;overscroll-behavior:none}#root{min-height:100vh;max-width:100%;overflow-x:hidden}body.app-body-lock #root{height:100dvh;min-height:100dvh;overflow:hidden}button,input,select,textarea{font:inherit}button,a{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.48}a{color:inherit}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,[tabindex]:focus-visible{outline:3px solid rgba(91,111,255,.38);outline-offset:3px}h1,h2,h3,p{margin:0}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}.skip-link{position:fixed;z-index:120;top:12px;left:12px;transform:translateY(-180%);border-radius:var(--radius);background:var(--accent-strong);color:#fff;padding:10px 12px;font-weight:900;text-decoration:none;box-shadow:var(--shadow)}.skip-link:focus{transform:translateY(0)}.app-shell{display:grid;grid-template-columns:260px minmax(0,1fr);height:100dvh;min-height:100vh;overflow:hidden;transition:grid-template-columns var(--duration-med) var(--ease-soft)}.app-shell.is-sidebar-collapsed{grid-template-columns:74px minmax(0,1fr)}.sidebar{position:relative;z-index:10;display:flex;flex-direction:column;gap:18px;height:100dvh;overflow:visible;padding:16px 14px;border-right:1px solid var(--line);background:#eef2ff;color:var(--ink)}.sidebar-head{display:grid;grid-template-columns:minmax(0,1fr) 44px;gap:10px;align-items:center}.brand{display:flex;align-items:center;gap:12px;width:100%;min-width:0;padding:6px 4px;border:0;border-radius:var(--radius);color:var(--ink);background:transparent;text-align:left}.brand-copy{min-width:0}.brand-mark{position:relative;display:grid;place-items:center;width:42px;height:42px;flex:0 0 42px;overflow:hidden;border-radius:10px;background:var(--ink);box-shadow:none;color:#f7f8ff;font-weight:800}.brand-logo,.brand-letter,.brand-open-icon{grid-area:1 / 1;transition:opacity var(--duration-fast) var(--ease-standard),transform var(--duration-fast) var(--ease-standard)}.app-brand-mark{background:transparent;color:var(--ink)}.app-brand-mark>span{display:grid;place-items:center}.brand-open-icon{opacity:0;transform:scale(.72)}.brand strong,.brand small{display:block}.brand strong{font-size:1rem}.brand small{margin-top:3px;color:var(--muted);font-size:.78rem}.sidebar-toggle{position:relative;display:grid;place-items:center;width:44px;height:44px;border:1px solid rgba(16,38,79,.12);border-radius:10px;background:#10264f14;color:var(--ink);transition:background var(--duration-fast) var(--ease-standard),color var(--duration-fast) var(--ease-standard),transform var(--duration-fast) var(--ease-standard)}.sidebar-toggle:hover,.sidebar-toggle:focus-visible{background:#10264f24;transform:translateY(-1px)}.sidebar-toggle:after{position:absolute;z-index:30;top:50%;left:calc(100% + 10px);width:max-content;max-width:160px;padding:8px 10px;border-radius:8px;background:#070707;color:#fff;content:attr(data-tooltip);font-size:.78rem;font-weight:800;line-height:1;opacity:0;pointer-events:none;transform:translateY(-50%) translate(-3px);transition:opacity var(--duration-fast) var(--ease-standard),transform var(--duration-fast) var(--ease-standard);white-space:nowrap}.sidebar-toggle:hover:after,.sidebar-toggle:focus-visible:after{opacity:1;transform:translateY(-50%) translate(0)}.app-shell.is-sidebar-collapsed .sidebar{align-items:center;padding-inline:14px}.app-shell.is-sidebar-collapsed .sidebar-head{grid-template-columns:1fr;justify-items:center;gap:12px;width:100%}.app-shell.is-sidebar-collapsed .brand{position:relative;justify-content:center;padding:0}.app-shell.is-sidebar-collapsed .sidebar-toggle{display:none}.app-shell.is-sidebar-collapsed .brand:hover .brand-logo,.app-shell.is-sidebar-collapsed .brand:focus-visible .brand-logo,.app-shell.is-sidebar-collapsed .brand:hover .brand-letter,.app-shell.is-sidebar-collapsed .brand:focus-visible .brand-letter{opacity:0;transform:scale(.72)}.app-shell.is-sidebar-collapsed .brand:hover .brand-open-icon,.app-shell.is-sidebar-collapsed .brand:focus-visible .brand-open-icon{opacity:1;transform:scale(1)}.app-shell.is-sidebar-collapsed .brand:after{position:absolute;z-index:30;top:50%;left:calc(100% + 10px);width:max-content;padding:8px 10px;border-radius:8px;background:#070707;color:#fff;content:attr(data-tooltip);font-size:.78rem;font-weight:800;line-height:1;opacity:0;pointer-events:none;transform:translateY(-50%) translate(-3px);transition:opacity var(--duration-fast) var(--ease-standard),transform var(--duration-fast) var(--ease-standard);white-space:nowrap}.app-shell.is-sidebar-collapsed .brand:hover:after,.app-shell.is-sidebar-collapsed .brand:focus-visible:after{opacity:1;transform:translateY(-50%) translate(0)}.app-shell.is-sidebar-collapsed .brand-copy,.app-shell.is-sidebar-collapsed .nav-item span,.app-shell.is-sidebar-collapsed .sidebar-note span,.app-shell.is-sidebar-collapsed .sidebar-account span{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}.nav-list{display:grid;gap:5px}.nav-item,.mobile-nav-item{display:flex;align-items:center;gap:10px;border:0;color:var(--ink);background:transparent}.nav-item{width:100%;padding:10px 12px;border-radius:var(--radius);text-align:left;font-size:.92rem;font-weight:700;transition:background var(--duration-fast) var(--ease-standard),color var(--duration-fast) var(--ease-standard),transform var(--duration-fast) var(--ease-standard)}.app-shell.is-sidebar-collapsed .nav-item{position:relative;justify-content:center;width:46px;height:46px;padding:0}.app-shell.is-sidebar-collapsed .nav-item:after{position:absolute;z-index:30;top:50%;left:calc(100% + 10px);width:max-content;padding:8px 10px;border-radius:8px;background:#070707;color:#fff;content:attr(data-tooltip);font-size:.78rem;font-weight:800;line-height:1;opacity:0;pointer-events:none;transform:translateY(-50%) translate(-3px);transition:opacity var(--duration-fast) var(--ease-standard),transform var(--duration-fast) var(--ease-standard);white-space:nowrap}.app-shell.is-sidebar-collapsed .nav-item:hover:after,.app-shell.is-sidebar-collapsed .nav-item:focus-visible:after{opacity:1;transform:translateY(-50%) translate(0)}.nav-item:hover{background:#10264f14;color:var(--ink);transform:translate(1px)}.nav-item.is-active{background:var(--ink);color:#fff}.sidebar-note,.privacy-panel{display:flex;gap:10px;align-items:flex-start;margin-top:auto;padding:12px;border:1px solid rgba(16,38,79,.14);border-radius:var(--radius);background:#ffffffc7;color:var(--muted);font-size:.86rem;line-height:1.45}.sidebar-note{border-color:#10264f24;background:#ffffffc7;color:var(--muted)}.sidebar-account{display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:9px;align-items:center;margin-top:0;padding:10px;border:1px solid rgba(16,38,79,.1);border-radius:var(--radius);background:#ffffffa3;color:var(--muted);font-size:.76rem;font-weight:800}.app-shell.is-sidebar-collapsed .sidebar-account{grid-template-columns:1fr;justify-items:center;width:46px;padding:8px}.sidebar-account span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sidebar-note svg{color:var(--ink)}.app-shell.is-sidebar-collapsed .sidebar-note{display:grid;place-items:center;width:46px;height:46px;padding:0}.main-area{display:grid;grid-template-rows:auto minmax(0,1fr);height:100dvh;min-height:0;min-width:0;overflow:hidden}.app-shell.is-support-view .main-area{overflow:hidden}.topbar{position:sticky;z-index:8;top:0;display:flex;align-items:center;justify-content:space-between;gap:18px;padding:18px 28px;border-bottom:1px solid var(--line);background:#f7f8ffeb;-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px)}.topbar>div:first-child{min-width:0}.topbar h1{font-size:clamp(1.2rem,2vw,1.8rem);line-height:1.1;overflow-wrap:anywhere}.topbar-context-chip{display:inline-flex;align-items:center;max-width:min(320px,34vw);min-height:34px;padding:0 12px;border:1px solid rgba(16,38,79,.12);border-radius:999px;background:#fff;color:var(--muted);font-size:.76rem;font-weight:850;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.toast-region{position:fixed;z-index:80;right:24px;bottom:24px;display:flex;justify-content:flex-end;width:min(390px,calc(100vw - 48px));pointer-events:none}.app-toast{display:grid;gap:4px;box-sizing:border-box;width:100%;padding:12px 14px;border:1px solid rgba(16,38,79,.12);border-left:4px solid var(--accent);border-radius:var(--radius);background:#fff;box-shadow:0 18px 46px #10264f2e;color:var(--ink);overflow-wrap:anywhere;pointer-events:auto;animation:viewEnter var(--duration-med) var(--ease-soft) both}.app-toast span{color:var(--muted);font-size:.86rem;line-height:1.42}.chatbot-launcher{position:fixed;z-index:50;bottom:22px;right:22px;display:inline-flex;align-items:center;gap:10px;max-width:min(360px,calc(100vw - 44px));min-height:54px;padding:9px 12px 9px 10px;border:1px solid rgba(16,38,79,.16);border-radius:999px;background:#fff;color:var(--ink);box-shadow:0 18px 48px #10264f2e;transition:transform var(--duration-fast) var(--ease-standard),box-shadow var(--duration-fast) var(--ease-standard)}.chatbot-launcher:hover,.chatbot-launcher:focus-visible{transform:translateY(-2px);box-shadow:0 22px 60px #10264f3d}.app-shell.is-sidebar-collapsed .chatbot-launcher{right:22px;max-width:min(360px,calc(100vw - 44px))}.app-shell .chatbot-launcher{gap:0;width:54px;height:54px;min-height:54px;padding:8px}.app-shell .chatbot-launcher-copy,.app-shell .chatbot-launcher>svg:last-child{display:none}.app-shell .chatbot-launcher-icon{width:38px;height:38px;flex-basis:38px}.chatbot-launcher-icon{display:grid;place-items:center;width:36px;height:36px;flex:0 0 36px;border-radius:999px;background:var(--ink);color:#fff}.chatbot-launcher-copy{display:grid;gap:1px;min-width:0;text-align:left}.chatbot-launcher-copy strong{font-size:.9rem;line-height:1.1}.chatbot-launcher-copy small{color:var(--muted);font-size:.74rem;font-weight:700;line-height:1.2}.topbar-actions,.hero-actions,.button-row,.table-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.compact-action{min-height:44px;padding-inline:13px}.content-shell{width:100%;max-width:1180px;min-height:0;margin:0 auto;overflow:hidden auto;padding:28px 28px 44px;scrollbar-gutter:stable}.content-shell.is-support-fullscreen{display:grid;width:100%;max-width:none;height:100%;min-height:0;overflow:hidden;padding:0}.content-shell.is-home-workspace,.content-shell.is-timeline-workspace{height:100%;overflow:hidden auto;padding-bottom:28px}.dashboard-grid,.workflow-grid,.issue-detail-grid,.help-grid{display:grid;gap:18px;min-width:0;max-width:100%}.dashboard-grid{grid-template-columns:minmax(0,1fr) 330px}.content-shell.is-home-workspace .dashboard-grid{grid-template-rows:auto auto;height:auto;min-height:0;align-items:start}.content-shell.is-home-workspace .issue-list-panel,.content-shell.is-home-workspace .dashboard-side{min-height:0;max-height:none;overflow:visible}.content-shell.is-home-workspace .issue-list{max-height:none;overflow:visible;padding-right:0}.dashboard-grid.is-file-focused{grid-template-columns:minmax(0,1fr) 300px}.dashboard-grid.is-file-focused .issue-list-panel{grid-column:1}.dashboard-grid.is-file-focused .dashboard-side{grid-column:2;grid-row:2}.issue-list-panel{display:grid;grid-template-rows:auto auto minmax(0,1fr);min-height:0}.file-focus-panel{grid-column:1 / -1;display:flex;align-items:center;justify-content:space-between;gap:18px;background:linear-gradient(135deg,#fffffffa,#eef2ffeb),radial-gradient(circle at top right,rgba(80,109,255,.16),transparent 34%)}.file-focus-panel div{min-width:0}.file-focus-panel h2{max-width:620px;font-size:clamp(1.25rem,2vw,1.7rem);line-height:1.15}.file-focus-panel p:not(.microcopy){max-width:68ch;margin-top:6px;color:var(--muted);line-height:1.5}.hero-panel{grid-column:1 / -1;display:grid;width:100%;min-width:0;grid-template-columns:minmax(0,1.3fr) minmax(260px,.7fr);gap:24px;align-items:end;min-height:260px;padding:32px;border-radius:var(--radius);background:linear-gradient(135deg,#10264ff7,#164aa6f0),radial-gradient(circle at top right,rgba(80,109,255,.35),transparent 36%);color:#fff;box-shadow:var(--shadow)}.hero-copy{display:grid;gap:18px;min-width:0}.hero-eyebrow{color:#ffffffc7;font-size:.78rem;font-weight:900;letter-spacing:.08em;text-transform:uppercase}.hero-copy h2{max-width:720px;font-size:clamp(2rem,5vw,4.4rem);line-height:.98;letter-spacing:0;overflow-wrap:break-word}.hero-copy p{max-width:560px;color:#ffffffc7;font-size:1.05rem;line-height:1.55;overflow-wrap:break-word}.case-snapshot{display:grid;min-width:0;grid-template-columns:repeat(3,1fr);gap:8px;padding:10px;border:1px solid rgba(255,255,255,.22);border-radius:var(--radius);background:#ffffff1a}.case-snapshot div{display:grid;gap:5px;padding:14px 10px;border-radius:6px;background:#ffffff1a}.case-snapshot strong{font-size:1.8rem;line-height:1}.case-snapshot span{color:#ffffffb8;font-size:.78rem;line-height:1.25}.issue-continue-panel{align-items:center;min-height:236px}.issue-continue-panel .hero-copy h2{max-width:760px;font-size:clamp(2.15rem,4.2vw,3.85rem)}.latest-issue-meta{display:flex;flex-wrap:wrap;gap:8px}.latest-issue-meta span{display:inline-flex;align-items:center;min-height:28px;border-radius:999px;background:#ffffff1f;padding:5px 10px;color:#ffffffd1;font-size:.78rem;font-weight:800}.dashboard-side,.detail-side{display:grid;align-content:start;gap:18px}.panel{min-width:0;padding:20px;border:1px solid var(--line);border-radius:var(--radius);background:var(--surface);box-shadow:0 10px 30px #10264f0d}.quiet-mode-panel.is-active{border-color:#357a5b47;background:linear-gradient(135deg,#e5f7efeb,#fffffffa),var(--surface)}.gentle-guide-card{display:flex;gap:12px;align-items:flex-start;min-width:0;margin:16px 0;padding:13px;border:1px solid rgba(0,61,155,.26);border-radius:var(--radius);background:#eef2ff;color:var(--ink)}.gentle-guide-card svg{flex:0 0 auto;color:var(--accent-strong)}.gentle-guide-card p{margin-top:4px;color:var(--muted);line-height:1.5}.gentle-guide-card.is-compact{align-items:center;margin:10px 0;padding:10px 12px}.gentle-guide-card.is-compact p{line-height:1.35}.quote-guide-card{margin-top:0}.section-heading,.issue-header,.timeline-item-head{display:flex;align-items:flex-start;justify-content:space-between;gap:14px}.section-heading-actions,.issue-header-actions{display:inline-flex;align-items:center;justify-content:flex-end;flex-wrap:wrap;gap:8px}.section-heading>div:first-child,.timeline-item-head>div:first-child{min-width:0}.issue-header{flex-wrap:wrap}.issue-header-main{flex:1 1 260px;min-width:0}.issue-header-actions{flex:0 0 auto}.issue-header-actions .compact-action{min-height:38px;padding:0 12px;line-height:1;white-space:nowrap}.issue-header-actions .compact-action span{white-space:nowrap}.issue-header-actions .status-badge{min-height:34px;padding-inline:12px}.issue-files-button{min-width:max-content}.section-heading{margin-bottom:16px}.section-heading.slim{margin-bottom:8px}.section-heading h2,.issue-header h2{font-size:clamp(1.18rem,2vw,1.5rem);line-height:1.15}.section-heading h3,.timeline-item h3,.issue-card h3,.receipt-card h3,.provider-card h3{font-size:1rem;line-height:1.25}.microcopy{margin-bottom:4px;color:var(--accent-strong);font-size:.72rem;font-weight:800;letter-spacing:.08em;text-transform:uppercase}.panel-copy,.issue-header p,.issue-card p,.timeline-item p,.resource-card p,.provider-card p,.receipt-card p{color:var(--muted);line-height:1.55}.primary-action,.secondary-action,.text-button,.icon-button,.as-link{min-height:42px;border-radius:var(--radius);font-size:.9rem;font-weight:800;text-decoration:none;transition:transform var(--duration-fast) var(--ease-standard),border-color var(--duration-fast) var(--ease-standard),background var(--duration-fast) var(--ease-standard),box-shadow var(--duration-fast) var(--ease-standard)}.primary-action,.secondary-action,.text-button{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-width:0;max-width:100%;padding:10px 14px;white-space:normal}.primary-action svg,.secondary-action svg,.text-button svg{flex:0 0 auto}.primary-action{border:1px solid var(--ink);background:var(--ink);color:#fff}.primary-action:hover,.secondary-action:hover,.text-button:hover,.icon-button:hover,.as-link:hover{transform:translateY(-1px)}.primary-action:disabled,.secondary-action:disabled{cursor:not-allowed;opacity:.55;transform:none}.secondary-action{border:1px solid rgba(16,38,79,.18);background:var(--surface-strong);color:var(--ink)}.hero-panel .secondary-action{border-color:#ffffff4d;background:#ffffff1f;color:#fff}.text-button{border:0;background:transparent;color:var(--ink)}.icon-button{display:inline-grid;place-items:center;width:42px;height:42px;flex:0 0 42px;border:1px solid rgba(16,38,79,.16);background:#fff;color:var(--ink)}.full-width{width:100%}.large-action{min-height:50px;padding-inline:18px;font-size:.95rem}.quiet-chip,.status-badge,.source-label{display:inline-flex;align-items:center;width:fit-content;border-radius:999px;font-size:.78rem;font-weight:800}.quiet-chip,.status-badge{flex:0 0 auto;min-height:24px;padding:5px 8px;background:var(--green-soft);color:var(--ink);font-size:.68rem;letter-spacing:.03em;line-height:1;text-transform:uppercase;white-space:nowrap}.status-badge.subtle{background:var(--blue-soft)}.status-badge.success{background:#e2f5ec;color:#18513d}.source-label{margin-top:8px;padding:4px 8px;background:#eef2ff;color:var(--muted)}.info-popover{position:relative;width:fit-content;max-width:100%}.info-popover summary{display:inline-flex;align-items:center;gap:6px;min-height:30px;padding:5px 8px;border:1px solid rgba(16,38,79,.14);border-radius:999px;background:#fff;color:var(--muted);cursor:pointer;font-size:.74rem;font-weight:800;list-style:none}.info-popover summary::-webkit-details-marker{display:none}.info-popover[open] summary{border-color:#003d9b52;color:var(--ink)}.info-popover-card{position:absolute;z-index:28;top:calc(100% + 8px);right:0;width:min(280px,calc(100vw - 32px));padding:12px;border:1px solid rgba(16,38,79,.14);border-radius:var(--radius);background:#fff;box-shadow:0 18px 46px #10264f2e}.info-popover:not([open]) .info-popover-card{display:none}.info-popover-card p{color:var(--muted);font-size:.86rem;line-height:1.48}.record-search{display:flex;align-items:center;gap:10px;min-height:44px;padding:0 12px;border:1px solid rgba(16,38,79,.16);border-radius:var(--radius);background:#fff;color:var(--muted)}.record-search input{min-height:42px;border:0;background:transparent;padding:0;color:var(--ink);font-weight:750}.record-search input:focus{border-color:transparent;box-shadow:none}.record-search input::placeholder{color:#6670849e;font-weight:500}.issue-list-panel>.record-search{margin-bottom:12px}.issue-list,.receipt-list,.provider-list,.resource-list,.timeline-list,.mini-list{display:grid;gap:10px}.issue-list{max-height:min(52vh,560px);min-height:0;overflow:hidden auto;padding-right:4px;scrollbar-gutter:stable}.issue-card,.receipt-card,.provider-card,.resource-card,.timeline-item,.mini-list-card{border:1px solid rgba(16,38,79,.12);border-radius:var(--radius);background:#fff}.issue-card,.receipt-card,.provider-card,.resource-card{display:flex;min-width:0;justify-content:space-between;gap:14px;padding:14px;text-decoration:none}.issue-card-main,.empty-state{display:flex;min-width:0;align-items:flex-start;gap:12px}.issue-card>div,.receipt-card>div,.provider-card>div,.resource-card>div{min-width:0}.meta-row{display:flex;flex-wrap:wrap;gap:7px;margin-top:10px}.meta-row span{padding:4px 8px;border-radius:999px;background:#eef2ff;color:var(--muted);font-size:.75rem;font-weight:700}.receipt-source-pill{display:inline-flex;width:fit-content;margin-bottom:8px;padding:4px 9px;border-radius:999px;background:#eef7ff;color:#24476f;font-size:.72rem;font-weight:850}.receipt-source-pill.source-provider_upload{background:#ecfdf4;color:#276246}.receipt-source-pill.source-admin_entry{background:#fff5db;color:#74520a}.receipt-detail-row{display:grid;gap:5px;margin-top:10px;color:var(--muted);font-size:.78rem;font-weight:700;line-height:1.35}.receipt-rule-card{margin-bottom:14px}.status-dot{width:12px;height:12px;flex:0 0 12px;margin-top:5px;border-radius:999px;background:var(--accent)}.severity-low{background:#79a985}.severity-medium,.severity-not-sure{background:var(--accent)}.severity-high{background:#c76b4d}.next-step{display:grid;gap:8px}.next-step span,.empty-state span{color:var(--muted)}.quick-actions{display:grid;gap:8px}.quick-actions button{display:flex;align-items:center;gap:10px;min-height:46px;padding:12px;border:1px solid rgba(16,38,79,.12);border-radius:var(--radius);background:#fff;color:var(--ink);font-weight:800;text-align:left}.workflow-grid{grid-template-columns:minmax(0,1fr) 360px;align-items:start;max-width:1040px;margin-inline:auto}.issue-detail-grid{grid-template-columns:minmax(0,1fr) 330px;align-items:start}.timeline-panel{display:grid;grid-template-rows:auto auto auto auto auto;min-height:0;overflow:visible}.help-grid{grid-template-columns:repeat(3,minmax(0,1fr));align-items:start}.help-column{display:grid;align-content:start;gap:18px;min-width:0}.help-grid .panel{padding:clamp(16px,1.5vw,20px)}.help-grid .section-heading{margin-bottom:12px}.help-grid .resource-list{gap:8px}.help-grid .resource-card{gap:10px;padding:12px}.help-grid .resource-card h3{font-size:.96rem;line-height:1.2}.help-grid .resource-card p,.help-grid .panel-copy{font-size:.86rem;line-height:1.48}.support-chat-grid,.support-chat-screen{min-width:0}.support-chat-screen{display:grid;grid-template-columns:minmax(220px,300px) minmax(0,1fr);gap:clamp(18px,2.2vw,28px);min-height:100dvh;height:100dvh;padding:clamp(20px,3vw,34px);overflow:hidden;background:linear-gradient(135deg,#f2ebdefa,#f7f8fff5 58%),radial-gradient(circle at 78% 12%,rgba(91,111,255,.12),transparent 30%)}.support-channel-screen{overflow-x:hidden}.support-chat-screen.is-context-collapsed{grid-template-columns:64px minmax(0,1fr);gap:14px}.support-ticket-card{display:grid;align-content:start;gap:18px;width:100%;max-width:100%;min-width:0;max-height:calc(100dvh - clamp(40px,6vw,68px));overflow:hidden auto;padding:clamp(18px,2vw,24px);border:1px solid rgba(16,38,79,.1);border-radius:18px;background:#fffdf8eb;box-shadow:0 18px 42px #10264f14;scrollbar-gutter:stable}.support-channel-sidebar{position:relative;max-height:calc(100dvh - clamp(40px,6vw,68px));overflow:hidden;scrollbar-gutter:auto}.support-channel-sidebar.is-collapsed{justify-items:center;gap:12px;padding:12px 8px}.support-sidebar-content{display:grid;align-content:start;gap:18px;min-width:0;padding-top:0}.support-context-toggle{justify-self:end;width:38px;height:38px;min-height:38px;flex-basis:38px}.support-channel-sidebar.is-collapsed .support-context-toggle{justify-self:center}.support-channel-sidebar:not(.is-collapsed) .support-context-toggle{position:absolute;top:clamp(18px,2vw,24px);right:clamp(18px,2vw,24px)}.support-context-rail{display:grid;justify-items:center;gap:8px;width:44px;min-height:132px;padding:12px 4px;border:1px solid rgba(16,38,79,.12);border-radius:14px;background:#fff;color:var(--ink);box-shadow:0 12px 28px #10264f12;font-weight:900}.support-context-rail span{writing-mode:vertical-rl;transform:rotate(180deg);color:var(--muted);font-size:.66rem;letter-spacing:.08em;line-height:1;text-transform:uppercase}.compact-back{justify-content:flex-start;width:max-content;min-height:34px;padding:0}.support-ticket-heading{display:grid;gap:8px;align-items:start;padding-right:50px}.support-ticket-heading .microcopy{margin-bottom:0}.support-ticket-heading h2{margin:0;font-size:clamp(1.28rem,2.1vw,1.65rem);line-height:1.12;overflow-wrap:anywhere}.support-ticket-heading .status-badge{width:fit-content}.support-ticket-section{display:grid;gap:9px;padding-top:16px;border-top:1px solid rgba(16,38,79,.1)}.support-ticket-section p:not(.microcopy){color:var(--ink);font-size:.9rem;line-height:1.52;overflow-wrap:anywhere}.support-detail-list{display:grid;gap:8px;margin:0}.support-detail-list div{display:grid;grid-template-columns:78px minmax(0,1fr);gap:12px;padding:8px 0}.support-detail-list dt{color:var(--muted);font-size:.78rem;font-weight:800}.support-detail-list dd{margin:0;color:var(--ink);font-size:.86rem;font-weight:850;line-height:1.25;overflow-wrap:anywhere}.support-linked-card{display:grid;gap:6px;padding:12px;border:1px solid rgba(16,38,79,.1);border-radius:var(--radius);background:#fff}.support-linked-card h3{margin:0;color:var(--ink);font-size:clamp(1rem,1.6vw,1.18rem);line-height:1.18}.support-linked-card p{color:var(--muted);font-size:.84rem;line-height:1.5;overflow-wrap:anywhere}.support-meta-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(116px,1fr));gap:8px}.support-meta-grid div{min-width:0;padding:9px 10px;border:1px solid rgba(16,38,79,.1);border-radius:var(--radius);background:#fff}.support-meta-grid dt{color:var(--accent-strong);font-size:.66rem;font-weight:900;letter-spacing:.08em;text-transform:uppercase}.support-meta-grid dd{margin:4px 0 0;color:var(--ink);font-size:.82rem;font-weight:800;line-height:1.25;overflow-wrap:break-word}.support-context-list{display:grid;gap:8px}.support-context-list div{display:grid;grid-template-columns:22px minmax(0,1fr);gap:10px;align-items:start;padding:0;border:1px solid rgba(16,38,79,.1);border-width:0;border-radius:0;background:transparent;color:var(--muted);font-size:.82rem;font-weight:650;line-height:1.45;overflow-wrap:break-word}.support-context-list svg{color:var(--accent-strong)}.support-sidebar-actions{display:grid;gap:8px;padding-top:2px}.support-sidebar-actions .compact-action{justify-content:flex-start;width:100%}.conversation-list{display:grid;gap:9px}.conversation-card,.admin-thread-card{display:grid;gap:7px;width:100%;min-width:0;padding:12px;border:1px solid rgba(16,38,79,.12);border-radius:var(--radius);background:#fff;color:var(--ink);text-align:left}.conversation-card-main{display:grid;gap:7px;width:100%;min-width:0;padding:0;border:0;background:transparent;color:inherit;text-align:left}.conversation-card:hover,.conversation-card:focus-visible,.conversation-card.is-active,.admin-thread-card:hover,.admin-thread-card:focus-visible,.admin-thread-card.is-active{border-color:#003d9b4d;background:var(--blue-soft);box-shadow:0 12px 26px #10264f14}.conversation-card strong,.admin-thread-card strong{font-size:.92rem;line-height:1.25;overflow-wrap:break-word}.conversation-card small,.conversation-card-main small,.admin-thread-card small{color:var(--muted);font-size:.76rem;font-weight:750;line-height:1.35;overflow:hidden;display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2}.danger-text-button{justify-self:start;color:#b42318}.mobile-chat-strip{display:none}.admin-thread-meta{display:flex;gap:8px;align-items:center;justify-content:space-between;color:var(--muted);font-size:.7rem;font-weight:850;line-height:1.2}.admin-thread-meta time{white-space:nowrap}.channel-pill{display:inline-flex;gap:6px;align-items:center;width:fit-content;max-width:100%;padding:6px 9px;border-radius:999px;color:var(--ink);font-size:.68rem;font-weight:900;letter-spacing:.04em;text-transform:uppercase}.channel-pill.is-admin,.channel-pill.is-official_help{background:#e9eeff;color:var(--accent-strong)}.channel-pill.is-provider{background:#e2f5ec;color:#18513d}.support-thread-panel{display:grid;grid-template-rows:auto minmax(0,1fr) auto;gap:14px;width:100%;max-width:100%;min-width:0;min-height:0;height:calc(100dvh - clamp(40px,6vw,68px));padding:clamp(18px,2vw,24px);border:1px solid rgba(16,38,79,.1);border-radius:18px;background:#ffffffbd;box-shadow:0 18px 42px #10264f12;overflow:hidden}.support-thread-head{display:flex;gap:12px;align-items:center;justify-content:space-between;min-width:0;padding:0 0 12px;border-bottom:1px solid var(--line);background:transparent}.support-thread-head>div:first-child{min-width:0;width:100%}.support-thread-head h2{max-width:100%;margin-top:2px;font-size:clamp(1.34rem,2.2vw,2rem);line-height:1.12;overflow-wrap:anywhere;word-break:break-word}.support-thread-head p:not(.microcopy){max-width:min(100%,68ch);margin-top:6px;color:var(--muted);font-size:.95rem;line-height:1.45}.support-thread-head.is-collapsed{align-items:center;padding-bottom:8px}.support-thread-head.is-collapsed>div:first-child{flex:1 1 auto;width:auto}.support-thread-head.is-collapsed h2{overflow:hidden;font-size:clamp(1rem,1.4vw,1.22rem);line-height:1.16;text-overflow:ellipsis;white-space:nowrap;word-break:normal}.support-thread-head.is-collapsed p:not(.microcopy){display:none}.support-thread-head.is-collapsed .microcopy,.support-thread-head.is-collapsed .status-badge.subtle{display:none}.support-head-actions{display:flex;flex:0 0 auto;flex-wrap:wrap;gap:8px;justify-content:flex-end;max-width:100%;min-width:0}.support-head-toggle{width:38px;height:38px;min-height:38px;flex-basis:38px}.support-thread-head.is-collapsed .support-head-actions{flex-wrap:nowrap;align-items:center}.support-inbox-status{display:inline-flex;flex:0 0 auto;gap:7px;align-items:center;padding:8px 10px;border:1px solid rgba(16,38,79,.12);border-radius:999px;background:var(--blue-soft);color:var(--ink);font-size:.74rem;font-weight:900;white-space:nowrap}.support-thread{display:grid;align-content:start;gap:14px;overflow:hidden auto;min-height:0;padding:18px clamp(14px,2vw,26px);border:1px solid rgba(16,38,79,.1);border-radius:16px;background:linear-gradient(180deg,#f7f8fff0,#fffffffa),radial-gradient(circle at 100% 0%,rgba(91,111,255,.12),transparent 36%);scrollbar-gutter:stable}.thread-divider{display:inline-flex;gap:6px;align-items:center;justify-self:center;padding:7px 14px;border-radius:999px;border:1px solid rgba(16,38,79,.08);background:#ffffffeb;color:var(--ink);font-size:.76rem;font-weight:800;text-align:center}.support-message{display:grid;grid-template-columns:36px minmax(0,1fr);gap:10px;align-items:start;max-width:min(820px,76%)}.support-message.is-user{grid-template-columns:minmax(0,1fr) 36px;justify-self:end}.support-message-avatar{display:grid;place-items:center;width:34px;height:34px;border-radius:999px;background:#eef2ff;color:var(--accent-strong)}.support-message.is-user .support-message-avatar{grid-column:2;background:var(--ink);color:#fff}.support-message.is-provider .support-message-avatar{background:#e2f5ec;color:#18513d}.support-message.is-ai .support-message-avatar{background:#fff3d8;color:var(--accent)}.support-bubble{display:grid;gap:6px;padding:14px 16px;border:1px solid rgba(16,38,79,.12);border-radius:14px;background:#fff;box-shadow:0 10px 22px #10264f0f}.support-message.is-user .support-bubble{grid-column:1;grid-row:1;border-color:#003d9b2e;background:var(--blue-soft)}.support-message.is-provider .support-bubble{border-color:#18513d33;background:#f2fbf6}.support-message.is-ai .support-bubble{border-color:#b3751e33;background:#fff9eb}.support-bubble div{display:flex;justify-content:space-between;gap:12px;align-items:center}.support-bubble time{color:var(--muted);font-size:.75rem;font-weight:750}.support-bubble p{color:var(--ink);line-height:1.5;overflow-wrap:break-word}.support-composer{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:10px;align-items:end;padding:12px;border:1px solid rgba(16,38,79,.12);border-radius:18px;background:#f9fbfff5;box-shadow:0 12px 34px #10264f14}.support-composer input,.support-composer textarea{border-color:transparent;background:transparent;box-shadow:none}.support-composer textarea{min-height:54px;max-height:118px;padding:8px 2px;resize:none;overflow-y:auto;scrollbar-width:none}.support-composer textarea::-webkit-scrollbar{display:none}.support-composer .primary-action{min-width:170px}.support-composer:focus-within{border-color:#003d9b47;box-shadow:0 0 0 4px #5b6fff1a}.support-composer-note{grid-column:1 / -1;margin:-2px 0 0;color:var(--muted);font-size:.74rem;font-weight:650;line-height:1.35}.support-intake-panel{display:grid;grid-template-rows:minmax(0,1fr) auto;gap:14px;min-height:0;overflow:hidden}.support-intake-chat{display:grid;align-content:start;gap:14px;min-height:0;overflow:hidden auto;padding:18px clamp(14px,2vw,26px);border:1px solid rgba(16,38,79,.1);border-radius:16px;background:linear-gradient(180deg,#f7f8fff2,#fffffffa),radial-gradient(circle at 100% 0%,rgba(91,111,255,.1),transparent 36%);scrollbar-gutter:stable}.support-intake-side{display:grid;align-content:start;gap:12px;min-height:0;overflow:hidden auto}.support-intake-card{display:grid;gap:10px;padding:14px;border:1px solid rgba(16,38,79,.12);border-radius:14px;background:#fff;box-shadow:0 12px 30px #10264f0f}.support-intake-card h3{margin:0;color:var(--ink);font-size:clamp(1rem,1.5vw,1.14rem);line-height:1.28;overflow-wrap:anywhere}.support-intake-form{display:grid;gap:10px}.support-intake-form textarea{min-height:112px;resize:none}.support-message-wide{max-width:min(820px,88%)}.support-handoff-bubble{gap:12px}.support-handoff-card{display:grid;gap:6px;width:100%;padding:13px 14px;border:1px solid rgba(0,61,155,.16);border-radius:14px;background:#fff;color:var(--ink);text-align:left}.support-handoff-card:hover,.support-handoff-card:focus-visible{border-color:#003d9b57;background:var(--blue-soft);box-shadow:0 12px 24px #10264f14}.support-handoff-card span,.support-handoff-card small{color:var(--muted);font-size:.76rem;font-weight:850;line-height:1.35}.support-handoff-card strong{font-size:clamp(.96rem,1.4vw,1.08rem);line-height:1.3;overflow-wrap:anywhere}.support-handoff-details{display:grid;gap:12px;padding:12px;border:1px solid rgba(16,38,79,.1);border-radius:14px;background:#ffffffb8}.support-handoff-details section{display:grid;gap:8px}.support-bubble .support-handoff-details,.support-bubble .support-handoff-details section{display:grid}.support-handoff-answer-list{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:8px}.support-handoff-answer-list div{display:grid;gap:4px;padding:9px 10px;border:1px solid rgba(16,38,79,.09);border-radius:12px;background:#fff}.support-handoff-answer-list strong{color:var(--accent-strong);font-size:.7rem;font-weight:900;letter-spacing:.04em;text-transform:uppercase}.support-handoff-answer-list span{color:var(--ink);font-size:.85rem;font-weight:700;line-height:1.4;overflow-wrap:anywhere}.support-bubble .support-handoff-answer-list{display:grid}.support-bubble .support-handoff-answer-list div{display:grid;align-items:start;justify-content:stretch}.support-bubble .support-handoff-details .support-context-list div{display:grid;grid-template-columns:22px minmax(0,1fr);align-items:start;justify-content:stretch}.support-intake-chat-warning{max-width:min(820px,88%)}.support-intake-composer textarea:disabled{color:var(--muted);cursor:not-allowed}.support-intake-warning{display:grid;grid-template-columns:18px minmax(0,1fr);gap:8px;align-items:start;margin:0;padding:9px 10px;border:1px solid rgba(179,117,30,.18);border-radius:12px;background:#fff9eb;color:#8a4f1c;font-size:.78rem;font-weight:750;line-height:1.4}.support-intake-warning svg{margin-top:1px}.admin-inbox-page{display:block;height:100dvh;min-height:100dvh;overflow:hidden;background:linear-gradient(135deg,#f7f8fffa,#fffdf8fa),radial-gradient(circle at 88% 12%,rgba(91,111,255,.13),transparent 34%);color:var(--ink)}.admin-inbox-grid{display:grid;grid-template-columns:minmax(230px,300px) minmax(0,1fr) minmax(260px,340px);gap:18px;min-height:0;height:100dvh;padding:clamp(16px,2vw,28px);overflow:hidden}.admin-inbox-grid.is-inbox-collapsed{grid-template-columns:64px minmax(0,1fr) minmax(260px,340px)}.admin-inbox-grid.is-triage-collapsed{grid-template-columns:minmax(230px,300px) minmax(0,1fr) 64px}.admin-inbox-grid.is-inbox-collapsed.is-triage-collapsed{grid-template-columns:64px minmax(0,1fr) 64px}.admin-thread-list,.admin-thread-panel,.admin-triage-panel,.admin-empty-state{min-width:0;max-width:100%;min-height:0;border:1px solid rgba(16,38,79,.12);border-radius:18px;background:#ffffffdb;box-shadow:0 18px 42px #10264f14}.admin-thread-list,.admin-triage-panel{display:grid;align-content:start;gap:12px;overflow:hidden auto;padding:16px}.admin-thread-list.is-collapsed,.admin-triage-panel.is-collapsed{justify-items:center;gap:12px;overflow:hidden;padding:12px 8px}.admin-rail-button{width:44px;min-height:138px}.admin-thread-panel{display:grid;grid-template-rows:auto minmax(0,1fr) auto;gap:14px;overflow:hidden;padding:18px}.admin-thread-top{display:grid;gap:8px;min-width:0}.admin-thread-body{border-radius:14px}.admin-selected-head{padding-bottom:8px}.admin-selected-head h2{font-size:clamp(1.02rem,1.45vw,1.28rem);line-height:1.16}.admin-selected-head .channel-pill{flex:0 0 auto;padding:5px 8px;font-size:.62rem}.admin-triage-panel{gap:14px}.admin-linked-context,.admin-audit-log,.admin-audit-card{display:grid;gap:9px;padding:14px;border:1px solid rgba(16,38,79,.12);border-radius:var(--radius);background:#fff}.admin-linked-context h3{margin:0;font-size:1rem;line-height:1.22}.admin-linked-context p{color:var(--muted);font-size:.86rem;line-height:1.45;overflow-wrap:anywhere}.admin-approved-summary{padding:10px;border-radius:12px;background:#f7f8ff}.admin-intake-answer-list,.admin-evidence-list{display:grid;gap:8px}.admin-intake-answer-list div,.admin-evidence-list div{display:grid;gap:4px;min-width:0;padding:9px 10px;border:1px solid rgba(16,38,79,.1);border-radius:12px;background:#f8fbff}.admin-intake-answer-list strong,.admin-evidence-list span{color:var(--ink);font-size:.8rem;font-weight:900;line-height:1.25;overflow-wrap:anywhere}.admin-intake-answer-list span,.admin-evidence-list small{color:var(--muted);font-size:.76rem;font-weight:700;line-height:1.35;overflow-wrap:anywhere}.admin-evidence-list div{grid-template-columns:18px minmax(0,1fr);column-gap:8px}.admin-evidence-list small{grid-column:2}.admin-evidence-list svg{color:var(--accent-strong)}.admin-share-scope{display:grid;gap:4px;padding:10px;border-radius:12px;background:#eef7ff;color:#24476f;font-size:.78rem;line-height:1.4}.admin-share-scope strong{color:var(--ink);font-size:.8rem}.admin-share-scope.is-locked{background:#fff7ed;color:#8a4f1c}.admin-audit-log{background:#f8fbff}.admin-audit-card{gap:5px;padding:10px;box-shadow:none}.admin-audit-card strong{font-size:.82rem}.admin-audit-card span,.admin-audit-card small{color:var(--muted);font-size:.74rem;font-weight:700;line-height:1.35}.admin-empty-state{align-content:center;justify-items:center;gap:12px;margin:auto;width:min(100% - 32px,520px);padding:34px;text-align:center}.admin-empty-state p{max-width:38rem;color:var(--muted);line-height:1.5}.admin-empty-actions{display:flex;flex-wrap:wrap;justify-content:center;gap:10px}.stacked-form{display:grid;gap:14px}.compact-form{gap:10px}.field-row{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.draft-ai-box{display:grid;gap:13px;border:1px solid rgba(80,109,255,.2);border-radius:var(--radius);background:linear-gradient(135deg,#506dff14,#fffffff2);padding:16px}.draft-ai-box .field-row{align-items:start}.draft-ai-box label{align-self:start}.compact-heading{align-items:start;margin-bottom:0}.model-select-group{display:grid;gap:7px;color:var(--ink);font-size:.9rem;font-weight:800}.model-dropdown{position:relative;min-width:0}.model-dropdown-trigger{width:100%;min-height:64px;display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:12px;border:1px solid rgba(16,38,79,.16);border-radius:var(--radius);background:#ffffffe6;color:var(--ink);padding:10px 14px;text-align:left;cursor:pointer}.model-dropdown-trigger:hover,.model-dropdown-trigger:focus-visible{border-color:#2344a661;box-shadow:0 0 0 4px #2344a614}.model-dropdown-trigger span,.model-check-row span{min-width:0;display:grid;gap:2px}.model-dropdown-trigger strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.model-dropdown-trigger small,.model-check-row small{color:var(--muted);font-size:.77rem;font-weight:700;line-height:1.35}.model-dropdown-trigger svg{transition:transform .16s ease}.model-dropdown-trigger svg.is-open{transform:rotate(180deg)}.model-dropdown-menu{position:absolute;z-index:30;top:calc(100% + 8px);left:0;right:0;display:grid;gap:8px;max-height:min(310px,calc(100dvh - 220px));overflow:auto;border:1px solid rgba(16,38,79,.16);border-radius:var(--radius);background:#fff;padding:8px;box-shadow:var(--shadow-soft)}.model-check-row{display:grid;grid-template-columns:auto minmax(0,1fr);align-items:start;gap:9px;border-radius:calc(var(--radius) - 2px);padding:9px 8px;font-size:.85rem;cursor:pointer}.model-check-row:hover{background:#e1e9ff9e}.model-check-row input{width:18px;min-height:18px;margin-top:2px;accent-color:var(--accent-strong)}.draft-error-list{display:grid;gap:4px;border:1px solid rgba(180,116,31,.24);border-radius:var(--radius);background:#fff7e7db;padding:10px 12px}.draft-error-list p,.draft-source-note{color:var(--muted);font-size:.84rem;font-weight:700;line-height:1.45}.draft-candidate-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.draft-candidate-card{display:grid;gap:12px;align-content:start;border:1px solid rgba(16,38,79,.16);border-radius:var(--radius);background:#fff;padding:14px;box-shadow:var(--shadow-soft)}.draft-candidate-head{display:flex;align-items:start;justify-content:space-between;gap:10px}.draft-candidate-head div{display:grid;gap:3px}.draft-candidate-head span:not(.status-pill){color:var(--muted);font-size:.78rem;font-weight:800}.status-pill{display:inline-flex;align-items:center;min-height:26px;border-radius:999px;background:#506dff1f;color:var(--ink);padding:4px 9px;font-size:.72rem;font-weight:900;letter-spacing:.04em;text-transform:uppercase}.draft-candidate-card p{display:-webkit-box;min-height:8.5rem;color:var(--muted);font-size:.88rem;line-height:1.5;overflow:hidden;white-space:pre-line;-webkit-box-orient:vertical;-webkit-line-clamp:7}label{display:grid;gap:7px;color:var(--ink);font-size:.9rem;font-weight:800;min-width:0}input,select,textarea{width:100%;min-width:0;min-height:44px;border:1px solid rgba(16,38,79,.18);border-radius:var(--radius);background:#fff;color:var(--ink);padding:10px 11px;outline:none}textarea{line-height:1.55;resize:vertical}input:focus,select:focus,textarea:focus{border-color:var(--accent-strong);box-shadow:0 0 0 3px #506dff38}input::placeholder,textarea::placeholder{color:var(--muted);font-weight:400;opacity:.85}input[aria-invalid=true],select[aria-invalid=true],textarea[aria-invalid=true]{border-color:#c0492f;box-shadow:0 0 0 3px #c0492f29}.form-alert{display:flex;align-items:flex-start;gap:9px;padding:11px 13px;border-radius:var(--radius);font-size:.88rem;line-height:1.45}.form-alert svg{flex:0 0 auto;margin-top:1px}.form-alert.is-error{border:1px solid rgba(138,47,28,.24);background:var(--red-soft);color:#8a2f1c}.password-field{position:relative;display:block;width:100%}.password-field input{padding-right:46px}.password-toggle{position:absolute;top:0;right:0;display:grid;place-items:center;width:44px;height:100%;min-height:44px;border:0;border-radius:var(--radius);background:transparent;color:var(--muted)}.password-toggle:hover{color:var(--ink)}.empty-state.is-firstrun{flex-direction:column;align-items:flex-start;gap:12px}.upload-box{position:relative;display:flex;align-items:center;gap:12px;min-height:72px;padding:14px;border:1px dashed rgba(16,38,79,.28);border-radius:var(--radius);background:#eef2ff}.upload-box input{position:absolute;top:0;right:0;bottom:0;left:0;opacity:0;cursor:pointer}.photo-ai-card{display:grid;grid-template-columns:22px minmax(0,1fr) auto;gap:12px;align-items:center;padding:12px;border:1px solid rgba(16,38,79,.12);border-radius:var(--radius);background:#fff}.photo-ai-card>svg{color:var(--accent-strong)}.photo-ai-card div{display:grid;gap:3px;min-width:0}.photo-ai-card span,.ai-assist-note{color:var(--muted);font-size:.82rem;font-weight:600;line-height:1.4}.selected-evidence-strip{display:flex;gap:8px;min-width:0;overflow:hidden auto;padding-bottom:4px;scrollbar-gutter:stable}.selected-evidence-thumb,.evidence-thumb{position:relative;flex:0 0 auto;margin:0;overflow:hidden;border:1px solid rgba(16,38,79,.12);border-radius:var(--radius);background:#f7f8ff}.selected-evidence-thumb{display:grid;place-items:center;width:92px;height:92px}.selected-evidence-thumb img,.selected-evidence-thumb video,.evidence-thumb img,.evidence-thumb video{width:100%;height:100%;object-fit:cover}.selected-evidence-thumb figcaption,.evidence-thumb figcaption{position:absolute;right:0;bottom:0;left:0;overflow:hidden;padding:5px 6px;background:#ffffffdb;color:var(--ink);font-size:.62rem;font-weight:800;text-overflow:ellipsis;white-space:nowrap}.selected-evidence-more,.evidence-more{display:grid;place-items:center;flex:0 0 auto;min-width:64px;border:1px dashed rgba(16,38,79,.18);border-radius:var(--radius);background:#fff;color:var(--muted);font-weight:900}.toggle-row{display:flex;align-items:flex-start;gap:10px;padding:12px;border:1px solid rgba(16,38,79,.12);border-radius:var(--radius);background:#fff}.toggle-row input{width:18px;min-height:18px;margin-top:3px}.toggle-row small{display:block;margin-top:3px;color:var(--muted);font-size:.78rem;font-weight:500;line-height:1.45}.toggle-row.compact{padding:0;border:0}.checklist{display:grid;gap:12px;margin:0;padding-left:18px;color:var(--muted);line-height:1.5}.new-issue-rail,.receipt-summary-card,.share-scope-card{align-content:start}.rail-preview-card,.quiet-mode-card,.share-scope-card{display:grid;gap:10px;min-width:0;margin-top:16px;padding:13px;border:1px solid rgba(16,38,79,.12);border-radius:var(--radius);background:#fff}.rail-preview-card h3{font-size:1rem;line-height:1.25}.rail-preview-card p:not(.microcopy),.quiet-mode-card span,.share-scope-card p{color:var(--muted);font-size:.84rem;line-height:1.48}.rail-preview-list{display:flex;flex-wrap:wrap;gap:7px}.rail-preview-list span{border-radius:999px;background:#eef2ff;color:var(--ink);padding:5px 8px;font-size:.72rem;font-weight:850}.quiet-mode-card,.share-scope-card{grid-template-columns:22px minmax(0,1fr);align-items:flex-start}.quiet-mode-card svg,.share-scope-card svg{color:var(--accent-strong)}.quiet-mode-card.is-active{border-color:#357a5b57;background:linear-gradient(135deg,#ecfdf4,#fff)}.inline-composer{display:flex;gap:10px;margin:14px 0 12px}.inline-composer input{flex:1}.timeline-list{position:relative;min-height:0;overflow:visible;overscroll-behavior:contain;padding-right:4px;scrollbar-gutter:stable}.issue-list:focus-visible,.timeline-list:focus-visible{outline:3px solid rgba(80,109,255,.38);outline-offset:4px}.timeline-toolbar{display:flex;align-items:center;gap:12px;margin-bottom:12px}.timeline-toolbar .record-search{flex:1 1 auto}.timeline-toolbar-actions{display:flex;align-items:center;gap:8px}.timeline-toolbar-actions>span{flex:0 0 auto;color:var(--muted);font-size:.8rem;font-weight:800;white-space:nowrap}.timeline-next-actions{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin:-3px 0 14px}.timeline-next-actions .secondary-action{min-height:42px;justify-content:flex-start}.timeline-next-actions .consent-action{border-color:#003d9b3d;background:#eef2ff}.issue-stage-card{display:grid;grid-template-columns:minmax(150px,.42fr) minmax(0,1fr);gap:14px;align-items:center;margin:14px 0 0;padding:13px;border:1px solid rgba(0,61,155,.16);border-radius:var(--radius);background:linear-gradient(135deg,#fff,#f4f7ff)}.issue-stage-card strong{display:block;margin-top:3px}.issue-stage-track,.pack-stage-list{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:8px;margin:0;padding:0;list-style:none}.issue-stage-track li,.pack-stage-list li{display:grid;gap:6px;min-width:0;color:var(--muted);font-size:.72rem;font-weight:800}.issue-stage-track li span,.pack-stage-list li span{display:grid;place-items:center;width:28px;height:28px;border:1px solid rgba(16,38,79,.16);border-radius:999px;background:#fff;color:var(--muted);font-size:.76rem;font-weight:900}.issue-stage-track li small{overflow-wrap:anywhere}.issue-stage-track li.is-complete span,.issue-stage-track li.is-current span,.pack-stage-list li.is-active span{border-color:#003d9b3d;background:var(--accent-strong);color:#fff}.issue-stage-track li.is-current,.pack-stage-list li.is-active{color:var(--ink)}.records-modal-overlay,.assistant-overlay{position:fixed;z-index:70;top:0;right:0;bottom:0;left:0;display:grid}.records-modal-overlay{place-items:center;padding:18px}.records-modal-scrim,.assistant-scrim{position:absolute;top:0;right:0;bottom:0;left:0;border:0}.records-modal-scrim{background:#081a3d6b}.records-modal{position:relative;z-index:1;display:grid;grid-template-rows:auto minmax(0,1fr);gap:14px;width:min(820px,calc(100vw - 36px));max-height:min(780px,calc(100dvh - 36px));padding:18px;border:1px solid rgba(16,38,79,.14);border-radius:var(--radius);background:#fff;box-shadow:0 24px 80px #081a3d47}.records-modal-head,.assistant-head{display:flex;align-items:flex-start;justify-content:space-between;gap:14px}.records-modal-head h2,.assistant-head h2{font-size:1.28rem;line-height:1.15}.records-modal-head p:not(.microcopy){margin-top:4px;color:var(--muted)}.records-modal-list{display:grid;align-content:start;gap:10px;min-height:0;overflow:hidden auto;padding-right:4px;scrollbar-gutter:stable}.records-modal>.record-search{margin-bottom:2px}.assistant-overlay{display:block;pointer-events:auto;padding:0}.assistant-scrim{display:block;background:transparent;cursor:default}.assistant-panel{position:fixed;z-index:1;top:auto;bottom:22px;right:22px;display:grid;align-content:start;gap:14px;width:min(430px,calc(100vw - 36px));max-height:calc(100dvh - 44px);overflow:hidden auto;padding:16px;border:1px solid rgba(16,38,79,.14);border-radius:var(--radius);background:#fff;box-shadow:0 24px 80px #081a3d47;pointer-events:auto;animation:viewEnter var(--duration-med) var(--ease-soft) both}.app-shell.is-sidebar-collapsed .assistant-panel{right:22px}.assistant-answer{display:flex;gap:10px;align-items:flex-start;padding:12px;border:1px solid rgba(16,38,79,.12);border-radius:var(--radius);background:#f7f8ff;color:var(--muted);line-height:1.45}.assistant-answer p{white-space:pre-line}.assistant-answer svg{flex:0 0 auto;margin-top:2px;color:var(--accent-strong)}.assistant-answer>div{display:grid;gap:8px;min-width:0}.assistant-model-note{color:var(--accent-strong);font-size:.78rem;font-weight:800}.assistant-screen-card{display:flex;align-items:flex-start;gap:10px;padding:12px;border:1px solid rgba(16,38,79,.12);border-radius:var(--radius);background:#eef2ff}.assistant-screen-card svg{flex:0 0 auto;margin-top:2px;color:var(--accent-strong)}.assistant-screen-card div{display:grid;gap:3px;min-width:0}.assistant-screen-card span{color:var(--muted);font-size:.82rem;font-weight:600;line-height:1.4}.assistant-quick-grid,.assistant-actions{display:grid;gap:8px}.assistant-quick-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.assistant-quick-grid button,.assistant-actions button,.assistant-actions a{display:flex;align-items:center;gap:8px;min-height:42px;padding:10px;border:1px solid rgba(16,38,79,.12);border-radius:var(--radius);background:#fff;color:var(--ink);font-size:.82rem;font-weight:800;text-align:left;text-decoration:none}.assistant-form{display:grid;gap:10px}.assistant-actions{grid-template-columns:repeat(4,minmax(0,1fr))}.not-found-page{display:grid;min-height:100svh;place-items:center;padding:28px;background:radial-gradient(circle at 12% 14%,rgba(255,221,116,.22),transparent 32%),var(--bg)}.not-found-card,.not-found-panel{display:grid;gap:16px}.not-found-card{width:min(680px,100%);padding:clamp(24px,5vw,46px);border:1px solid var(--line);border-radius:var(--radius);background:var(--surface);box-shadow:var(--shadow)}.not-found-card h1{color:var(--ink);font-size:clamp(2rem,6vw,4rem);line-height:1.02}.not-found-card p,.not-found-panel p{max-width:60ch;color:var(--muted);font-size:1rem;line-height:1.6}.guide-overlay{position:fixed;z-index:60;top:0;right:0;bottom:0;left:0;display:grid;place-items:end;padding:18px 22px 94px;pointer-events:none}.guide-scrim{display:none}.guide-overlay .guide-card{position:relative;z-index:1;display:grid;gap:12px;width:min(390px,calc(100vw - 44px));max-height:min(520px,calc(100dvh - 44px));overflow:hidden auto;padding:14px;border:1px solid rgba(16,38,79,.14);border-radius:var(--radius);background:linear-gradient(135deg,#fffffffa,#f7f8fffa),radial-gradient(circle at 100% 0%,rgba(80,109,255,.22),transparent 34%);box-shadow:0 20px 54px #081a3d38;pointer-events:auto}.guide-card-head{display:flex;justify-content:space-between;gap:12px;align-items:flex-start}.guide-card-head h2{font-size:1.12rem;line-height:1.18}.guide-step-panel{display:grid;grid-template-columns:42px minmax(0,1fr);gap:11px;align-items:start;padding:12px;border:1px solid rgba(16,38,79,.12);border-radius:var(--radius);background:#fff}.guide-step-icon{display:grid;place-items:center;width:42px;height:42px;border-radius:999px;background:var(--green-soft);color:var(--ink)}.guide-count{display:block;margin-bottom:4px;color:var(--accent-strong);font-size:.68rem;font-weight:900;letter-spacing:.08em;text-transform:uppercase}.guide-step-panel strong{display:block;font-size:.9rem;line-height:1.2}.guide-step-panel p{margin-top:6px;color:var(--muted);font-size:.9rem;line-height:1.45}.guide-progress{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:5px}.guide-progress span{height:5px;border-radius:999px;background:#10264f24}.guide-progress span.is-complete,.guide-progress span.is-current{background:var(--accent)}.guide-progress span.is-current{box-shadow:0 0 0 3px #506dff2e}.guide-actions{display:flex;align-items:center;justify-content:space-between;gap:8px;padding-top:2px}.guide-actions .button-row{gap:8px;flex-wrap:nowrap}.guide-actions .secondary-action,.guide-actions .primary-action{min-height:40px;padding-inline:12px}.timeline-item{display:grid;grid-template-columns:42px minmax(0,1fr);gap:12px;padding:14px}.timeline-item p{white-space:pre-line}.evidence-preview-panel{display:grid;gap:8px;margin-bottom:14px;padding:12px 14px;border:1px solid rgba(16,38,79,.12);border-radius:var(--radius);background:#fff;overflow:hidden}.evidence-preview-head{display:flex;justify-content:space-between;gap:12px;align-items:center}.evidence-head-actions,.evidence-library-actions{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:8px}.evidence-preview-head>div:first-child{display:grid;gap:3px}.evidence-preview-head span{color:var(--muted);font-size:.78rem;font-weight:700}.evidence-add-button{position:relative;overflow:hidden;cursor:pointer}.evidence-add-button input{position:absolute;top:0;right:0;bottom:0;left:0;opacity:0;cursor:pointer}.evidence-grid{display:grid;grid-template-columns:repeat(4,minmax(0,180px));gap:10px;justify-content:start;min-width:0;max-width:100%;overflow:hidden}.evidence-library-modal{display:grid;grid-template-rows:auto auto minmax(0,1fr);width:min(1040px,calc(100vw - 48px));max-height:min(820px,calc(100dvh - 48px))}.evidence-library-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;min-height:0;overflow:auto;padding:14px}.evidence-library-grid .evidence-thumb{width:100%;height:auto;aspect-ratio:1.08 / 1}.timeline-evidence-strip{display:flex;flex-wrap:wrap;gap:8px;min-width:0;overflow:visible;padding-bottom:3px;justify-content:flex-start}.timeline-evidence-strip{margin-top:10px}.evidence-thumb{display:grid;place-items:center;width:86px;height:86px;color:var(--accent-strong)}.evidence-grid .evidence-thumb{width:100%;max-width:180px;height:auto;aspect-ratio:1.14 / 1}.evidence-preview-button{position:relative;display:grid;place-items:center;width:100%;height:100%;min-width:0;padding:0;border:0;background:transparent;color:var(--accent-strong)}.evidence-preview-button:disabled{cursor:default;opacity:1}.evidence-remove-button{position:absolute;top:6px;right:6px;z-index:2;display:grid;place-items:center;width:24px;height:24px;padding:0;border:1px solid rgba(16,38,79,.12);border-radius:999px;background:#ffffffeb;color:var(--ink);box-shadow:0 8px 18px #10264f24}.evidence-more{height:86px}.evidence-more.large{min-width:0;height:auto;aspect-ratio:1.08 / 1}.evidence-modal-overlay{position:fixed;z-index:95;top:0;right:0;bottom:0;left:0;display:grid;place-items:center;padding:24px}.evidence-modal{position:relative;z-index:1;display:grid;grid-template-rows:auto minmax(0,1fr) auto;width:min(980px,calc(100vw - 48px));max-height:min(820px,calc(100dvh - 48px));overflow:hidden;border:1px solid var(--line);border-radius:var(--radius);background:#fff;box-shadow:0 24px 80px #10264f3d}.evidence-modal-body{display:grid;min-height:0;place-items:center;overflow:auto;padding:14px;background:#f7f8ff}.evidence-modal-body img,.evidence-modal-body video{display:block;max-width:100%;max-height:calc(100dvh - 190px);border-radius:var(--radius);object-fit:contain}.evidence-file-preview{display:grid;gap:12px;place-items:center;max-width:460px;padding:26px;color:var(--muted);text-align:center}.evidence-modal-actions{display:flex;justify-content:flex-end;padding:12px 14px;border-top:1px solid var(--line)}.evidence-pack-overlay{place-items:center}.evidence-pack-modal{position:relative;z-index:1;display:grid;grid-template-rows:auto minmax(0,1fr);width:min(980px,calc(100vw - 44px));max-height:min(860px,calc(100dvh - 44px));overflow:hidden;border:1px solid var(--line);border-radius:var(--radius);background:#fff;box-shadow:0 24px 80px #10264f3d}.evidence-pack-actions{display:flex;align-items:center;gap:10px}.evidence-pack-document{display:grid;gap:18px;min-height:0;overflow:auto;padding:24px;color:var(--ink)}.evidence-pack-cover{display:grid;gap:8px;padding:22px;border-radius:var(--radius);background:linear-gradient(135deg,#10264ff7,#003d9be6),var(--ink);color:#fff}.evidence-pack-cover .microcopy,.evidence-pack-cover p{color:#ffffffc7}.evidence-pack-cover h2{font-size:clamp(1.55rem,4vw,2.45rem);line-height:1.05}.pack-summary-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}.pack-summary-grid div{display:grid;gap:5px;padding:12px;border:1px solid rgba(16,38,79,.1);border-radius:var(--radius);background:#f7f8ff}.pack-summary-grid span,.pack-summary-grid small,.pack-timeline-list small{color:var(--muted);font-size:.76rem;font-weight:750}.pack-section{display:grid;gap:12px}.pack-evidence-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}.pack-evidence-grid figure{display:grid;gap:8px;margin:0;min-width:0;padding:10px;border:1px solid rgba(16,38,79,.1);border-radius:var(--radius);background:#fff}.pack-evidence-grid img,.pack-file-tile{width:100%;aspect-ratio:1.25 / .78;border-radius:6px;background:#eef2ff;object-fit:cover}.pack-file-tile{display:grid;place-items:center;color:var(--accent-strong)}.pack-file-tile span{color:var(--muted);font-size:.76rem;font-weight:850;text-transform:capitalize}.pack-evidence-grid figcaption{display:grid;gap:2px;min-width:0}.pack-evidence-grid figcaption span{overflow:hidden;color:var(--muted);font-size:.76rem;text-overflow:ellipsis;white-space:nowrap}.pack-timeline-list{display:grid;gap:10px}.pack-timeline-list article{display:grid;gap:5px;padding:12px;border-left:4px solid var(--accent-strong);border-radius:var(--radius);background:#f7f8ff}.pack-timeline-list time{color:var(--muted);font-size:.76rem;font-weight:850}.pack-timeline-list p{color:var(--muted);line-height:1.48;white-space:pre-line}.pack-boundary{display:grid;grid-template-columns:24px minmax(0,1fr);gap:10px;padding:12px;border:1px solid rgba(53,122,91,.2);border-radius:var(--radius);background:#ecfdf4;color:#276246}.pack-boundary p{line-height:1.48}.timeline-icon{display:grid;place-items:center;width:42px;height:42px;border-radius:999px;background:#eef2ff;color:var(--ink)}.timeline-item-head time{color:var(--muted);font-size:.78rem;font-weight:700;white-space:nowrap}.mini-list-item{display:flex;align-items:flex-start;gap:8px;width:100%;padding:10px;border:1px solid rgba(16,38,79,.12);border-radius:var(--radius);background:#fff;color:var(--ink);text-align:left}.mini-list-item.is-done{color:var(--muted);text-decoration:line-through}.mini-list-card{display:grid;gap:4px;padding:12px}.share-preview{padding:14px;border:1px solid rgba(16,38,79,.14);border-radius:var(--radius);background:#eef2ff}.share-preview pre{margin:0;white-space:pre-wrap;color:var(--muted);font-family:inherit;font-size:.9rem;line-height:1.55}.consent-row{border-color:#003d9b66;background:#eef2ff}.request-table{display:grid;gap:8px;overflow-x:auto}.request-row{display:grid;grid-template-columns:minmax(220px,1.3fr) 120px 150px 92px;gap:12px;align-items:center;min-width:720px;padding:12px;border:1px solid rgba(16,38,79,.12);border-radius:var(--radius);background:#fff}.request-row-head{border:0;background:transparent;color:var(--muted);font-size:.76rem;font-weight:900;text-transform:uppercase}.request-row small{display:block;margin-top:4px;color:var(--muted)}.resource-card{align-items:center}.spacious{min-height:120px;align-items:center;justify-content:center;border:1px dashed rgba(16,38,79,.2);border-radius:var(--radius)}.mobile-nav,.mobile-more-overlay{display:none}@media(max-width:980px){body.app-body-lock{height:auto;min-height:100vh;overflow-x:hidden;overflow-y:auto;overscroll-behavior:auto}body.app-body-lock #root{height:auto;min-height:100vh;overflow-x:hidden;overflow-y:visible}.app-shell{display:block;height:auto;min-height:100vh;overflow:visible}.sidebar{display:none}.main-area{display:block;height:auto;overflow:visible}.app-shell.is-support-view,.app-shell.is-support-view .main-area{height:100dvh;overflow:hidden}.topbar{padding:14px 16px}.topbar-actions .primary-action{display:none}.chatbot-launcher{right:14px;bottom:calc(14px + env(safe-area-inset-bottom));left:auto;max-width:calc(100vw - 28px)}.app-shell .chatbot-launcher{bottom:calc(78px + env(safe-area-inset-bottom))}.assistant-panel{right:14px;top:14px;bottom:14px;left:14px;width:auto;max-height:none}.content-shell{overflow:visible;padding:18px 14px calc(96px + env(safe-area-inset-bottom))}.content-shell.is-home-workspace{height:auto;overflow:visible}.content-shell.is-timeline-workspace{padding-bottom:calc(96px + env(safe-area-inset-bottom))}.content-shell.is-support-fullscreen{height:100dvh;min-height:100dvh;overflow:hidden;padding:0}.dashboard-grid,.workflow-grid,.issue-detail-grid,.help-grid,.support-chat-grid,.support-chat-screen{width:100%;max-width:100%;grid-template-columns:1fr}.support-chat-screen{display:flex;flex-direction:column;height:100dvh;min-height:0;padding:12px 12px calc(88px + env(safe-area-inset-bottom));overflow:hidden auto}.help-column{gap:14px}.support-thread-panel{order:1;flex:0 0 calc(100dvh - 100px - env(safe-area-inset-bottom));height:calc(100dvh - 100px - env(safe-area-inset-bottom))}.support-ticket-card{order:2;flex:0 0 auto;max-height:none;overflow:visible}.support-channel-sidebar.is-collapsed{align-self:flex-start;width:auto;padding:8px}.support-channel-screen.is-mobile-list-open{overflow:hidden}.support-channel-screen.is-mobile-list-open .support-ticket-card{order:1;display:grid;align-content:start;width:100%;max-height:calc(100dvh - 94px - env(safe-area-inset-bottom));overflow:hidden auto}.support-channel-screen.is-mobile-list-open .support-thread-panel{display:none}.mobile-chat-strip{display:flex;gap:8px;align-items:center;justify-content:space-between}.support-context-rail{grid-auto-flow:column;align-items:center;width:auto;min-height:44px;padding:8px 11px}.support-context-rail span{writing-mode:horizontal-tb;transform:none}.admin-inbox-page{height:auto;min-height:100vh;overflow-x:hidden;overflow-y:auto}.admin-inbox-grid{grid-template-columns:1fr;height:auto;overflow:visible;padding:14px}.admin-inbox-grid.is-inbox-collapsed,.admin-inbox-grid.is-triage-collapsed,.admin-inbox-grid.is-inbox-collapsed.is-triage-collapsed{grid-template-columns:1fr}.admin-thread-list,.admin-triage-panel{max-height:none;overflow:visible}.support-intake-panel{grid-template-columns:none;grid-template-rows:minmax(0,1fr) auto;min-height:0;overflow:hidden}.support-intake-chat{overflow:hidden auto}.admin-thread-list.is-collapsed,.admin-triage-panel.is-collapsed{justify-self:start;width:auto;padding:8px}.admin-rail-button{grid-auto-flow:column;align-items:center;width:auto;min-height:44px;padding:8px 11px}.admin-thread-panel{min-height:76dvh}.dashboard-grid.is-file-focused .issue-list-panel,.dashboard-grid.is-file-focused .dashboard-side{grid-column:auto;grid-row:auto}.hero-panel{grid-template-columns:1fr;min-height:auto;padding:24px}.case-snapshot{grid-template-columns:repeat(3,minmax(0,1fr))}.file-focus-panel{align-items:flex-start;flex-direction:column}.mobile-nav{position:fixed;z-index:20;right:0;bottom:0;left:0;display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:2px;overflow:hidden;scrollbar-width:thin;padding:8px 6px max(8px,env(safe-area-inset-bottom));border-top:1px solid var(--line);background:#fffffff5;-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px)}.mobile-nav-item{display:flex;flex-direction:column;justify-content:center;gap:4px;width:100%;max-width:100%;min-width:0;min-height:54px;padding:5px 2px;border-radius:8px;color:var(--muted);font-size:.7rem;font-weight:800}.mobile-nav-item span{max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.mobile-nav-item.is-active{background:var(--ink);color:#fff}.mobile-more-overlay{position:fixed;z-index:42;top:0;right:0;bottom:0;left:0;display:grid;align-items:end;padding:12px 12px calc(82px + env(safe-area-inset-bottom));pointer-events:none}.mobile-more-scrim{position:fixed;top:0;right:0;bottom:0;left:0;border:0;background:#10264f42;pointer-events:auto}.mobile-more-sheet{position:relative;z-index:1;display:grid;gap:14px;width:min(100%,440px);max-height:calc(100dvh - 112px - env(safe-area-inset-bottom));overflow:auto;overscroll-behavior:contain;margin:0 auto;padding:16px;border:1px solid var(--line);border-radius:14px;background:#fffffffa;box-shadow:0 22px 60px #10264f33;pointer-events:auto}.mobile-more-sheet h2{font-size:1.05rem;line-height:1.2}.mobile-more-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:9px}.mobile-more-grid button{display:flex;align-items:center;gap:9px;min-width:0;min-height:48px;border:1px solid rgba(16,38,79,.14);border-radius:var(--radius);background:#fff;color:var(--ink);padding:10px 12px;font-weight:900;text-align:left}.mobile-more-grid button.is-active{border-color:var(--ink);background:var(--ink);color:#fff}}@media(max-width:640px){.chatbot-launcher{right:14px;bottom:calc(18px + env(safe-area-inset-bottom));gap:0;width:54px;height:54px;min-height:54px;padding:8px}.app-shell .chatbot-launcher{bottom:calc(82px + env(safe-area-inset-bottom))}.chatbot-launcher-copy,.chatbot-launcher>svg:last-child{display:none}.chatbot-launcher-icon{width:38px;height:38px;flex-basis:38px}.toast-region{right:12px;bottom:calc(78px + env(safe-area-inset-bottom));width:calc(100vw - 24px)}.topbar{align-items:flex-start;flex-direction:column;gap:10px}.section-heading{flex-wrap:wrap}.section-heading-actions{justify-content:flex-start;max-width:100%;width:100%}.hero-copy h2{max-width:100%;font-size:1.58rem;line-height:1.08;overflow-wrap:anywhere}.hero-copy p{max-width:100%;font-size:.96rem}.field-row{grid-template-columns:1fr}.case-snapshot{grid-template-columns:repeat(3,minmax(0,1fr));gap:6px;padding:8px}.case-snapshot div{padding:8px 6px}.case-snapshot strong{font-size:1.2rem}.case-snapshot span{font-size:.64rem}.app-shell .gentle-guide-card{padding-right:64px}.issue-stage-card,.pack-summary-grid,.pack-evidence-grid{grid-template-columns:1fr}.issue-stage-track,.pack-stage-list{grid-template-columns:repeat(2,minmax(0,1fr))}.evidence-pack-modal{width:calc(100vw - 20px);max-height:calc(100dvh - 20px)}.evidence-pack-document{padding:16px}.draft-candidate-grid{grid-template-columns:1fr}.issue-continue-panel .hero-copy h2{font-size:1.62rem;line-height:1.08}.support-message,.support-message.is-user{max-width:100%}.support-ticket-card,.support-thread-head,.support-thread,.support-composer{margin-right:0;margin-left:0}.support-chat-screen{gap:10px;padding:10px 10px calc(84px + env(safe-area-inset-bottom));overflow-x:hidden}.support-thread-panel{gap:10px;width:100%;max-width:100%;height:calc(100dvh - 94px - env(safe-area-inset-bottom));padding:12px;border-radius:14px}.support-thread-head{align-items:flex-start;flex-direction:column;gap:10px;padding:0 0 10px;background:transparent}.support-thread-head h2{display:-webkit-box;max-width:calc(100vw - 44px);overflow:hidden;font-size:1.28rem;-webkit-box-orient:vertical;-webkit-line-clamp:2}.support-thread-head p:not(.microcopy){display:block;max-width:calc(100vw - 44px);font-size:.84rem}.support-thread-head.is-collapsed{display:grid;grid-template-columns:minmax(0,1fr) 40px;align-items:center;gap:8px}.support-thread-head.is-collapsed h2{display:block;max-width:calc(100vw - 180px);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-line-clamp:1}.support-thread-head.is-collapsed p:not(.microcopy){display:none}.support-thread-head.is-collapsed .support-head-actions{display:grid;justify-content:end;width:40px;margin-left:0}.support-thread-head.is-collapsed .channel-pill{display:none}.support-head-actions{justify-content:flex-start;width:100%}.support-inbox-status{font-size:.7rem}.support-ticket-card{width:100%;max-width:100%;padding:14px;border-radius:14px}.support-ticket-heading h2{font-size:1.18rem}.support-detail-list div{grid-template-columns:1fr;gap:3px;padding:6px 0}.support-message,.support-message.is-user{grid-template-columns:32px minmax(0,1fr);width:100%;max-width:100%;justify-self:stretch}.support-message.is-user{grid-template-columns:minmax(0,1fr) 32px}.support-message-avatar{width:31px;height:31px}.support-thread{padding:10px;border-radius:12px}.thread-divider,.support-bubble,.support-bubble div,.support-bubble p{max-width:100%;min-width:0}.support-bubble div{align-items:flex-start;flex-direction:column;gap:2px}.support-composer{grid-template-columns:1fr;padding:10px;border-radius:14px}.support-composer .primary-action{min-width:0;width:100%}.conversation-card,.admin-thread-card,.admin-linked-context,.admin-audit-log,.admin-audit-card{padding:11px}.admin-thread-panel{gap:10px;padding:12px;border-radius:14px}.evidence-preview-head{align-items:stretch;flex-direction:column}.evidence-head-actions,.evidence-library-actions{justify-content:stretch}.evidence-head-actions>*,.evidence-library-actions>*{flex:1 1 100%}.evidence-add-button{width:100%}.evidence-grid,.evidence-library-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.evidence-modal-overlay{padding:10px}.evidence-modal,.evidence-library-modal{width:calc(100vw - 20px);max-height:calc(100dvh - 20px)}.panel,.hero-panel{padding:16px}.content-shell.is-home-workspace .issue-list{max-height:none;overflow:visible;padding-right:0;scrollbar-gutter:auto}.panel.support-thread-panel{padding:14px}.support-meta-grid{grid-template-columns:1fr}.button-row,.hero-actions{align-items:stretch;flex-direction:column}.button-row>*,.hero-actions>*{width:100%}.inline-composer{flex-direction:column}.timeline-toolbar{align-items:stretch;flex-direction:column}.timeline-toolbar .record-search,.timeline-toolbar-actions,.timeline-toolbar-actions .secondary-action{width:100%}.timeline-toolbar-actions{align-items:stretch;flex-direction:column}.timeline-next-actions{grid-template-columns:1fr}.guide-overlay{align-items:end;justify-items:center;padding:10px 10px calc(10px + env(safe-area-inset-bottom))}.guide-overlay .guide-card{width:100%;max-height:calc(100dvh - 20px - env(safe-area-inset-bottom))}.guide-actions{align-items:center;flex-direction:row}.guide-actions .button-row{flex:0 0 auto;width:auto}.guide-actions .button-row>*{width:auto}.records-modal-overlay,.assistant-overlay{padding:10px}.records-modal,.assistant-panel{width:100%;max-height:none}.records-modal{max-height:calc(100dvh - 20px)}.assistant-panel{height:auto;right:10px;top:10px;bottom:10px;left:10px;width:auto}.assistant-quick-grid,.assistant-actions{grid-template-columns:1fr}.info-popover-card{position:fixed;top:86px;right:14px;left:14px;width:auto;max-height:calc(100dvh - 116px);overflow:auto}.photo-ai-card{grid-template-columns:22px minmax(0,1fr)}.photo-ai-card .secondary-action{grid-column:1 / -1;width:100%}.timeline-item{grid-template-columns:34px minmax(0,1fr);padding:12px}.timeline-icon{width:34px;height:34px}.timeline-item-head{display:grid;gap:4px}.issue-card,.receipt-card,.provider-card,.resource-card{align-items:stretch;flex-direction:column}.issue-card .icon-button{align-self:flex-end}.timeline-item-head time{white-space:normal}}.public-page,.provider-page,.lead-portal-page,.onboarding-page{min-height:100vh;max-width:100%;overflow-x:hidden;animation:viewEnter var(--duration-slow) var(--ease-soft) both}.public-page main,.provider-page main,.lead-portal-page main,.onboarding-page main{min-width:0;max-width:100%;overflow-x:hidden}.public-page{background:radial-gradient(circle at 10% 8%,rgba(80,109,255,.18),transparent 28%),linear-gradient(180deg,#fff,#eef2ff)}.public-nav,.provider-nav,.lead-portal-header{display:flex;align-items:center;justify-content:space-between;gap:18px;width:calc(100% - 32px);max-width:1180px;min-width:0;margin:0 auto;padding:18px 0}.public-brand,.provider-brand{display:inline-flex;align-items:center;gap:12px;border:0;background:transparent;color:inherit;text-align:left}.public-brand strong,.public-brand small,.provider-brand strong,.provider-brand small{display:block}.public-brand small,.provider-brand small{margin-top:3px;opacity:.72}.public-nav-links{display:flex;align-items:center;justify-content:flex-end;gap:8px;flex:0 0 auto;flex-wrap:wrap;min-width:0;max-width:100%}.public-nav-links button{display:inline-flex;align-items:center;justify-content:center;gap:7px;min-width:0;min-height:40px;border:1px solid transparent;border-radius:var(--radius);background:transparent;color:inherit;padding:8px 11px;font-weight:800;white-space:nowrap}.public-nav-links button:hover{border-color:#10264f24;background:#ffffff8c}.renter-hero,.guide-section,.confidence-band,.provider-hero,.provider-grid-section,.provider-signup,.lead-portal-grid,.onboarding-shell{width:calc(100% - 32px);max-width:1180px;min-width:0;margin:0 auto}.renter-hero{display:grid;grid-template-columns:minmax(0,.92fr) minmax(340px,.8fr);gap:34px;align-items:center;min-height:calc(100svh - 92px);padding:clamp(18px,3vh,34px) 0 clamp(28px,5vh,54px)}.hero-story{display:grid;gap:22px;min-width:0;max-width:100%}.trust-ribbon,.provider-kicker,.token-warning{display:inline-flex;align-items:center;gap:9px;width:fit-content;max-width:100%;border:1px solid rgba(16,38,79,.14);border-radius:999px;background:#ffffffa8;color:var(--ink);padding:8px 12px;font-size:.84rem;font-weight:800}.trust-ribbon span,.provider-kicker span,.token-warning span{min-width:0;overflow-wrap:anywhere}.hero-story h1,.provider-hero-copy h1{max-width:760px;font-size:clamp(2.6rem,5.35vw,5.2rem);line-height:.94;letter-spacing:0;overflow-wrap:break-word}.hero-story p,.provider-hero-copy p,.confidence-band p,.provider-signup p{max-width:680px;color:var(--muted);font-size:1.08rem;line-height:1.65;overflow-wrap:break-word}.workflow-stage{position:relative;min-width:0}.issue-file-preview,.sample-lead-card,.lead-summary-panel,.lead-action-panel,.onboarding-card,.onboarding-guide{min-width:0;max-width:100%;border:1px solid rgba(16,38,79,.14);border-radius:10px;background:#ffffffe6;box-shadow:0 24px 70px #10264f24}.issue-file-preview{position:relative;display:grid;gap:14px;padding:20px;overflow:hidden}.issue-file-preview:before{content:"";position:absolute;inset:-40% -20% auto auto;width:240px;height:240px;border-radius:999px;background:#506dff38;filter:blur(6px)}.issue-file-top{position:relative;display:grid;gap:6px;padding-bottom:14px;border-bottom:1px solid rgba(16,38,79,.12)}.issue-file-top span{color:var(--accent-strong);font-size:.78rem;font-weight:900;text-transform:uppercase}.issue-file-top strong{font-size:1.35rem}.animated-rail{position:relative;display:grid;gap:10px}.animated-rail:before{content:"";position:absolute;top:24px;bottom:24px;left:22px;width:3px;border-radius:999px;background:linear-gradient(180deg,#506dfff2,#10264f3d)}.animated-rail:after{content:"";position:absolute;z-index:0;top:24px;left:22px;width:3px;height:62px;border-radius:999px;background:linear-gradient(180deg,transparent,#dfe6ff,transparent);animation:railScan 4.8s var(--ease-soft) infinite}.rail-step{position:relative;display:grid;grid-template-columns:44px minmax(0,1fr);gap:11px;align-items:center;opacity:.82;animation:railStepIn 4.8s var(--ease-soft) infinite}.rail-dot{position:relative;z-index:2;display:grid;place-items:center;width:44px;height:44px;border:2px solid rgba(255,255,255,.92);border-radius:999px;background:var(--ink);color:#fff;box-shadow:0 10px 24px #10264f29}.rail-dot svg{width:19px;height:19px;stroke-width:2.35}.rail-dot-evidence{background:#2f66d8}.rail-dot-message{background:#2854b8}.rail-dot-reminder{background:#003d9b}.rail-dot-receipt{background:#10264f}.rail-dot-quote{background:#5f6bd8}.rail-step strong,.rail-step p{display:block}.rail-step p{color:var(--muted);font-size:.88rem;line-height:1.35}.consent-lock-card,.evidence-boundary,.token-warning{display:flex;gap:12px;align-items:flex-start}.consent-lock-card,.evidence-boundary{padding:13px;border:1px solid rgba(0,61,155,.26);border-radius:var(--radius);background:#eef2ff}.consent-lock-card span,.evidence-boundary span{display:block;margin-top:3px;color:var(--muted);line-height:1.45}.workflow-summary-chip{display:none}.guide-section,.confidence-band{padding:52px 0}.section-kicker{display:grid;gap:8px;max-width:760px;margin-bottom:20px}.section-kicker span{color:var(--accent-strong);font-size:.78rem;font-weight:900;letter-spacing:.08em;text-transform:uppercase}.section-kicker h2,.confidence-band h2,.provider-signup h2{font-size:clamp(1.9rem,4vw,3.2rem);line-height:1.02}.guide-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}.guide-card,.provider-info-card{display:grid;gap:12px;padding:18px;border:1px solid rgba(16,38,79,.12);border-radius:10px;background:#ffffffb8}.provider-info-card{align-content:start;gap:16px;min-height:312px;padding:24px}.provider-info-card>svg{width:31px;height:31px;color:var(--ink)}.provider-info-card h2{min-height:2.35em;max-width:13em;font-size:clamp(1.35rem,2.2vw,1.85rem);line-height:1.12}.guide-card p,.provider-info-card p{color:var(--muted);line-height:1.55}.confidence-band{display:grid;grid-template-columns:minmax(0,1fr) 420px;gap:30px;align-items:center;border-top:1px solid rgba(16,38,79,.1)}.confidence-band ul,.provider-info-card ul,.consent-scope-card ul,.onboarding-help-list{display:grid;gap:10px;margin:0;padding:0;list-style:none}.confidence-band li,.provider-info-card li,.consent-scope-card li,.onboarding-help-list li{display:flex;gap:9px;align-items:flex-start;color:var(--muted);line-height:1.45}.public-trust-links{display:flex;flex-wrap:wrap;justify-content:center;gap:10px 18px;width:calc(100% - 32px);max-width:1180px;margin:0 auto;padding:24px 0 34px;color:var(--muted);font-size:.86rem;font-weight:800}.public-trust-links a{text-decoration:none}.public-trust-links a:hover{color:var(--ink)}.provider-trust-links{color:#10264fc7}.onboarding-page{background:linear-gradient(130deg,rgba(16,38,79,.08),transparent 35%),#fff}.onboarding-shell{display:grid;grid-template-columns:.86fr 1.14fr;gap:24px;align-items:start;padding:34px 0 58px}.onboarding-guide,.onboarding-card{padding:24px}.onboarding-guide{position:sticky;top:22px;display:grid;gap:18px;background:#10264f;color:#fff}.onboarding-guide p,.onboarding-guide li{color:#ffffffbf}.onboarding-guide .trust-ribbon{border-color:#ffffff2e;background:#ffffff17;color:#fff}.onboarding-guide h1{font-size:clamp(2.2rem,5vw,4.2rem);line-height:.95}.step-progress{display:grid;grid-template-columns:repeat(3,1fr);gap:7px}.step-progress span{height:7px;border-radius:999px;background:#ffffff2e}.step-progress span.is-active{background:var(--accent)}.onboarding-card{display:grid;gap:18px;align-content:start}.onboarding-step{display:grid;gap:18px;animation:viewEnter var(--duration-med) var(--ease-soft) both}.onboarding-step h2{font-size:clamp(1.8rem,4vw,3rem);line-height:1.02}.choice-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.issue-choice-grid{gap:10px;grid-auto-rows:minmax(98px,auto);align-items:stretch}.issue-choice-grid.is-expanded{gap:12px;grid-auto-rows:minmax(116px,auto)}.issue-choice-grid.is-single-result{grid-template-columns:minmax(0,min(100%,560px))}.choice-card{display:grid;align-content:start;gap:7px;min-height:112px;padding:16px;border:1px solid rgba(16,38,79,.13);border-radius:10px;background:#fff;color:var(--ink);text-align:left;transition:transform var(--duration-fast) var(--ease-standard),border-color var(--duration-fast) var(--ease-standard),box-shadow var(--duration-fast) var(--ease-standard),background var(--duration-fast) var(--ease-standard)}.issue-choice-grid .choice-card{height:100%;min-height:98px;padding:14px}.issue-choice-grid.is-expanded .choice-card{min-height:116px;padding:18px 20px}.issue-choice-grid.is-expanded .choice-card.is-roomy-choice{min-height:132px}.issue-choice-grid.is-expanded .choice-card strong{max-width:14em;line-height:1.22}.issue-choice-grid.is-expanded .choice-card span{max-width:30rem}.issue-choice-grid.is-expanded .choice-card.is-wide-choice{grid-column:1 / -1;grid-template-columns:minmax(0,.7fr) minmax(0,1.3fr);column-gap:18px;align-items:center;min-height:104px}.issue-choice-grid.is-expanded .choice-card.is-wide-choice span{font-size:1rem}.more-choice-card{border-style:dashed;background:#f7f8ff}.choice-card span{color:var(--muted);line-height:1.45}.issue-choice-grid .choice-card span{font-size:.92rem}.step-helper{max-width:680px;color:var(--muted);font-size:1rem;line-height:1.5}.issue-search{position:relative;display:flex;align-items:center;gap:10px;width:min(100%,560px);min-height:48px;padding:0 13px;border:1px solid rgba(16,38,79,.16);border-radius:var(--radius);background:#fff;color:var(--muted)}.issue-search input{min-height:46px;border:0;background:transparent;padding:0}.issue-search input:focus{border-color:transparent;box-shadow:none}.search-empty{max-width:560px;color:var(--muted);font-size:.92rem;line-height:1.45}.choice-card.is-selected{border-color:#506dffcc;background:#eef2ff;box-shadow:0 14px 32px #003d9b29}.triage-card{display:grid;gap:12px;padding:14px;border:1px solid rgba(16,38,79,.13);border-radius:10px;background:#f7f8ff}.triage-card textarea{background:#fff}.triage-suggestion{display:grid;grid-template-columns:22px minmax(0,1fr) auto;gap:12px;align-items:start;padding:13px;border:1px solid rgba(80,109,255,.42);border-radius:var(--radius);background:#eef2ff}.triage-suggestion svg{margin-top:2px;color:var(--accent-strong)}.triage-suggestion span,.triage-suggestion small,.triage-empty{color:var(--muted);line-height:1.45}.triage-suggestion strong,.triage-suggestion span,.triage-suggestion small{display:block}.triage-suggestion small{margin-top:4px;font-size:.78rem}.triage-more{justify-content:flex-start;min-height:0;padding:0}.triage-extra-help{display:grid;gap:4px;padding:12px;border:1px solid rgba(16,38,79,.1);border-radius:var(--radius);background:#fff}.triage-extra-help span{color:var(--muted);line-height:1.45}.onboarding-actions{display:flex;justify-content:space-between;gap:12px;padding-top:14px;border-top:1px solid rgba(16,38,79,.1)}.photo-placeholder,.success-transition,.opening-file-animation{border:1px solid rgba(16,38,79,.12);border-radius:var(--radius);background:#f7f8ff}.photo-placeholder{display:flex;align-items:flex-start;gap:12px;padding:14px;color:var(--ink)}.photo-placeholder div{display:grid;gap:4px}.photo-placeholder span{color:var(--muted);line-height:1.45}.success-transition{min-height:360px;align-content:center;justify-items:start;padding:24px;background:linear-gradient(135deg,rgba(80,109,255,.18),transparent 44%),#fff}.success-transition>svg{color:var(--accent-strong)}.opening-file-animation{display:grid;gap:8px;width:min(100%,360px);padding:14px;overflow:hidden}.opening-file-animation span{display:block;height:10px;border-radius:999px;background:var(--green-soft);animation:fileLineReveal 1.4s var(--ease-soft) infinite}.opening-file-animation span:nth-child(2){width:76%;animation-delay:.12s}.opening-file-animation span:nth-child(3){width:54%;animation-delay:.24s}.provider-page{background:radial-gradient(circle at 84% 10%,rgba(80,109,255,.22),transparent 28%),linear-gradient(180deg,#081a3d 0,#10264f 700px,#f4f6ff 700px,#f4f6ff);color:#fff}.provider-nav{color:#fff}.provider-hero{display:grid;grid-template-columns:minmax(0,.9fr) minmax(360px,.74fr);gap:32px;align-items:center;min-height:570px;padding:28px 0 50px}.provider-kicker{border-color:#ffffff2e;background:#ffffff14;color:#dfe6ff;text-transform:uppercase;letter-spacing:.08em}.provider-signup .provider-kicker{border-color:#10264f33;background:var(--ink);color:#fff;box-shadow:0 10px 24px #10264f1f}.provider-hero-copy{display:grid;gap:22px;min-width:0;max-width:100%}.provider-hero-copy p{color:#ffffffc2}.provider-hero-copy h1{max-width:820px;font-size:clamp(2.35rem,3.45vw,3.75rem);line-height:1.02}.sample-lead-card{display:grid;gap:16px;padding:22px;background:#fff;color:var(--ink);animation:leadFloat 4s var(--ease-soft) infinite}.sample-lead-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.sample-lead-head strong{font-size:1.45rem}.lead-status{display:inline-flex;align-items:center;width:fit-content;border-radius:999px;background:var(--green-soft);color:var(--ink);padding:6px 10px;font-size:.78rem;font-weight:900}.lead-status.declined,.lead-status.expired{background:var(--red-soft)}.lead-status.clarification-requested{background:var(--blue-soft)}.lead-facts{display:flex;flex-wrap:wrap;gap:8px;min-width:0}.lead-facts span{display:inline-flex;align-items:center;gap:6px;min-width:0;max-width:100%;padding:7px 9px;border-radius:999px;background:#eef2ff;color:var(--muted);font-size:.82rem;font-weight:800;overflow-wrap:anywhere}.lead-facts.large span{border-radius:var(--radius);font-size:.9rem}.lead-actions-preview{display:grid;grid-template-columns:1fr 1fr;gap:10px}.lead-actions-preview button{min-height:42px;border:1px solid rgba(16,38,79,.14);border-radius:var(--radius);background:#fff;color:var(--ink);font-weight:900}.lead-actions-preview button.is-primary-choice{background:var(--ink);color:#fff}.lead-actions-preview button.is-selected{border-color:var(--accent);box-shadow:0 0 0 3px #506dff29}.lead-actions-preview button:last-child.is-selected{background:#eef2ff;color:var(--ink)}.lead-preview-feedback{margin-top:-4px;color:var(--muted);font-size:.88rem;line-height:1.45}.provider-grid-section{display:grid;grid-template-columns:1fr 1fr .86fr;gap:16px;align-items:stretch;padding:38px 0 28px;color:var(--ink)}.provider-info-card{background:#fff}.provider-signup{display:grid;grid-template-columns:.8fr 1.2fr;gap:24px;align-items:start;padding:34px 0 70px;color:var(--ink)}.provider-form{display:grid;gap:13px;padding:18px;border:1px solid rgba(16,38,79,.12);border-radius:10px;background:#fff}.provider-onboarding-card{gap:16px;padding:20px;box-shadow:0 18px 46px #10264f1a}.provider-onboarding-head{display:grid;grid-template-columns:46px minmax(0,1fr);gap:12px;align-items:start}.provider-onboarding-head h3,.provider-success-panel h3{margin-top:2px;font-size:clamp(1.2rem,2vw,1.5rem);line-height:1.16}.provider-onboarding-head p,.provider-success-panel p{margin-top:5px;color:var(--muted);line-height:1.48}.provider-step-icon{display:grid;place-items:center;width:46px;height:46px;border-radius:12px;background:var(--blue-soft);color:var(--accent-strong)}.provider-stepper{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:7px}.provider-stepper span{height:7px;border-radius:999px;background:#10264f1f}.provider-stepper span.is-current,.provider-stepper span.is-complete{background:var(--accent)}.provider-stepper span.is-current{box-shadow:0 0 0 3px #506dff29}.provider-step-shell,.provider-step-fields{display:grid;gap:13px}.provider-category-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.provider-check-card{display:flex;align-items:center;gap:10px;min-height:48px;padding:12px;border:1px solid rgba(16,38,79,.13);border-radius:var(--radius);background:#fff;color:var(--ink);font-weight:800;text-align:left;transition:transform var(--duration-fast) var(--ease-standard),border-color var(--duration-fast) var(--ease-standard),background var(--duration-fast) var(--ease-standard),box-shadow var(--duration-fast) var(--ease-standard)}.provider-check-card svg{flex:0 0 auto;color:var(--muted)}.provider-check-card.is-selected{border-color:#506dffb3;background:#eef2ff;box-shadow:0 10px 26px #003d9b1f}.provider-check-card.is-selected svg{color:var(--accent-strong)}.provider-check-card:hover{transform:translateY(-1px)}.provider-review-list{display:grid;gap:9px}.provider-review-list div{display:grid;gap:3px;padding:11px;border:1px solid rgba(16,38,79,.1);border-radius:var(--radius);background:#f7f8ff}.provider-review-list span,.provider-contact-hints span{color:var(--muted);font-size:.78rem;font-weight:800}.provider-success-panel{display:grid;justify-items:start;gap:8px;min-height:260px;align-content:center;padding:18px;border:1px solid rgba(80,109,255,.22);border-radius:var(--radius);background:linear-gradient(135deg,rgba(80,109,255,.14),transparent 44%),#f7f8ff}.provider-success-panel>svg{color:var(--accent-strong)}.provider-form-actions{display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:10px;align-items:center;padding-top:12px;border-top:1px solid rgba(16,38,79,.1)}.provider-contact-hints{display:flex;justify-content:center;gap:8px;min-width:0}.provider-contact-hints span{display:inline-flex;align-items:center;gap:5px;min-width:0}.provider-guide-card{border-color:#506dff38;max-height:calc(100dvh - 44px);overflow:hidden auto}.provider-guide-overlay{display:block;padding:0}.guide-overlay .provider-guide-card{position:fixed;top:var(--provider-guide-top);left:var(--provider-guide-left);right:auto;bottom:auto;transition:top var(--duration-med) var(--ease-soft),left var(--duration-med) var(--ease-soft),transform var(--duration-fast) var(--ease-standard)}.provider-floating-guide{position:fixed;z-index:35;right:18px;bottom:18px;display:inline-flex;align-items:center;gap:8px;min-height:44px;padding:10px 14px;border:1px solid rgba(255,255,255,.52);border-radius:999px;background:var(--ink);color:#fff;font-weight:900;box-shadow:0 18px 46px #081a3d3d;transition:transform var(--duration-fast) var(--ease-standard),box-shadow var(--duration-fast) var(--ease-standard)}.provider-floating-guide:hover,.provider-floating-guide:focus-visible{transform:translateY(-1px);box-shadow:0 22px 54px #081a3d4d}.lead-portal-page{background:#f1f4ff;color:var(--ink)}.lead-portal-header{align-items:center}.lead-portal-grid{display:grid;grid-template-columns:minmax(0,1fr) 390px;gap:20px;align-items:start;padding:28px 0 58px}.lead-portal-grid.single-panel{grid-template-columns:minmax(0,720px);justify-content:center}.lead-summary-panel,.lead-action-panel{display:grid;gap:16px;padding:22px;background:#fff}.lead-summary-panel h1{font-size:clamp(2rem,5vw,4.4rem);line-height:.96;overflow-wrap:break-word}.approved-summary{display:grid;gap:8px;padding:16px;border:1px solid rgba(16,38,79,.12);border-radius:var(--radius);background:#f7f8ff}.approved-summary p,.lead-summary-panel p,.provider-info-card p,.guide-card p{overflow-wrap:anywhere;word-break:break-word}.consent-scope-card,.lead-actions-card,.mini-response-form{display:grid;gap:13px}.lead-action-panel{position:sticky;top:18px;max-height:calc(100dvh - 36px);overflow:hidden auto;scrollbar-gutter:stable}.lead-action-buttons{display:grid;grid-template-columns:1fr 1fr;gap:10px}.receipt-handoff-card{border:1px solid rgba(53,122,91,.18);border-radius:var(--radius);background:linear-gradient(135deg,#ecfdf4b8,#fff);padding:16px}.receipt-handoff-card>svg{color:#2c6f50}.provider-receipt-form input[type=file]{padding:10px;border:1px dashed rgba(16,38,79,.25);border-radius:12px;background:#fff;color:var(--muted);font-size:.82rem;font-weight:750}.receipt-demo-note,.receipt-handoff-notice{color:var(--muted);font-size:.78rem;font-weight:700;line-height:1.35}.receipt-handoff-notice{display:flex;align-items:flex-start;gap:8px;padding:10px;border:1px solid rgba(53,122,91,.18);border-radius:12px;background:#ecfdf4;color:#276246}.auth-page{min-height:100dvh;display:grid;place-items:center;padding:28px;background:linear-gradient(180deg,#eff4ffdb,#f9fbfff5),var(--surface)}.auth-panel{width:min(100%,460px);display:grid;gap:18px}.danger-text{color:#9c4c35;justify-content:flex-start}@media(min-width:981px)and (max-height:840px){.public-nav{padding-block:12px}.renter-hero{gap:26px}.hero-story{gap:16px}.hero-story h1{font-size:clamp(3rem,7vh,4.65rem);line-height:.96}.hero-story p{font-size:1rem;line-height:1.55}.issue-file-top strong{font-size:1.2rem}.issue-file-preview{gap:10px;padding:16px}.animated-rail{gap:7px}.animated-rail:before,.animated-rail:after{left:18px}.rail-step{grid-template-columns:38px minmax(0,1fr);gap:9px}.rail-dot{width:38px;height:38px}.rail-dot svg{width:17px;height:17px}.rail-step p{font-size:.82rem}.consent-lock-card{padding:11px}}@media(min-width:981px)and (max-height:780px){.content-shell.is-home-workspace{padding:20px 24px}.content-shell.is-home-workspace .dashboard-grid{gap:14px}.content-shell.is-home-workspace .issue-continue-panel{grid-template-columns:minmax(0,1fr) minmax(210px,.42fr);gap:18px;min-height:190px;padding:22px 24px}.content-shell.is-home-workspace .hero-copy{gap:10px}.content-shell.is-home-workspace .issue-continue-panel .hero-copy h2{font-size:clamp(1.85rem,4vw,2.8rem);line-height:1}.content-shell.is-home-workspace .hero-copy p{font-size:.94rem;line-height:1.38}.content-shell.is-home-workspace .latest-issue-meta span{min-height:24px;padding:3px 8px;font-size:.72rem}.content-shell.is-home-workspace .hero-actions .primary-action,.content-shell.is-home-workspace .hero-actions .secondary-action{min-height:38px;padding:9px 12px}.content-shell.is-home-workspace .case-snapshot{padding:8px}.content-shell.is-home-workspace .case-snapshot div{padding:10px 8px}.content-shell.is-home-workspace .case-snapshot strong{font-size:1.38rem}}@media(min-width:981px){.content-shell.is-home-workspace,.content-shell.is-timeline-workspace{min-height:0}.issue-detail-grid{min-height:calc(100dvh - 158px);overflow:visible;align-items:start}.content-shell.is-timeline-workspace .issue-detail-grid{height:auto;min-height:0;align-self:start;overflow:visible;align-items:start;grid-auto-rows:auto}.issue-detail-grid>.panel,.issue-detail-grid>aside{min-height:0;max-height:none;scrollbar-gutter:stable}.issue-detail-grid>.panel,.issue-detail-grid>aside{overflow:visible}.content-shell.is-timeline-workspace .timeline-panel,.content-shell.is-timeline-workspace .detail-side{align-self:start;height:auto;max-height:none;overflow:visible}.onboarding-page{display:grid;grid-template-rows:auto minmax(0,1fr) auto;height:100dvh;overflow:hidden}.onboarding-page .public-nav{padding-block:12px}.onboarding-shell{min-height:0;height:100%;padding:12px 0 18px;align-items:stretch}.onboarding-guide,.onboarding-card{max-height:100%}.onboarding-guide{position:static;align-content:center;overflow:hidden auto;scrollbar-gutter:stable}.onboarding-card{overflow:hidden auto;scrollbar-gutter:stable}.onboarding-page .public-trust-links{padding:6px 0 12px}.lead-portal-page{display:grid;grid-template-rows:auto minmax(0,1fr);height:100dvh;overflow:hidden}.lead-portal-grid{min-height:0;height:100%;overflow:hidden;padding:18px 0 30px}.lead-summary-panel,.lead-action-panel{max-height:100%;overflow:hidden auto;scrollbar-gutter:stable}.lead-action-panel{position:static}}@media(min-width:981px)and (max-width:1100px){.content-shell.is-home-workspace,.content-shell.is-timeline-workspace{overflow:hidden auto}.content-shell.is-home-workspace .dashboard-grid{grid-template-columns:1fr;grid-template-rows:auto auto auto;height:auto;align-items:start}.content-shell.is-home-workspace .issue-list-panel,.content-shell.is-home-workspace .dashboard-side,.content-shell.is-home-workspace .issue-list{max-height:none;overflow:visible}.content-shell.is-timeline-workspace .issue-detail-grid{grid-template-columns:1fr;height:auto;align-self:start;overflow:visible;align-items:start;grid-auto-rows:auto}.content-shell.is-timeline-workspace .timeline-panel,.content-shell.is-timeline-workspace .detail-side{align-self:start;height:auto;max-height:none;overflow:visible}}@keyframes viewEnter{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}@keyframes railStepIn{0%,to{opacity:.82;transform:translate(0) scale(1)}30%,52%{opacity:1;transform:translate(5px) scale(1.015)}}@keyframes railScan{0%{transform:translateY(0);opacity:0}14%{opacity:.9}78%{opacity:.9}to{transform:translateY(248px);opacity:0}}@keyframes leadFloat{0%,to{transform:translateY(0)}50%{transform:translateY(-5px)}}@keyframes fileLineReveal{0%,to{opacity:.45;transform:translate(-6px)}45%,70%{opacity:1;transform:translate(0)}}@media(max-width:980px){.public-nav,.provider-nav,.lead-portal-header,.renter-hero,.guide-section,.confidence-band,.provider-hero,.provider-grid-section,.provider-signup,.lead-portal-grid,.onboarding-shell{width:calc(100% - 28px);max-width:760px}.renter-hero,.provider-hero,.confidence-band,.provider-signup,.lead-portal-grid,.onboarding-shell{grid-template-columns:1fr}.renter-hero,.provider-hero{min-height:auto}.guide-grid,.provider-grid-section{grid-template-columns:repeat(2,minmax(0,1fr))}.onboarding-guide,.lead-action-panel{position:static}}@media(max-width:640px){.public-nav,.provider-nav,.lead-portal-header{align-items:flex-start;flex-direction:column;width:calc(100% - 28px);max-width:none;margin-right:auto;margin-left:auto}.renter-hero,.guide-section,.confidence-band,.provider-hero,.provider-grid-section,.provider-signup,.lead-portal-grid,.onboarding-shell{width:calc(100% - 28px);max-width:none;margin-right:auto;margin-left:auto}.public-nav-links{width:100%}.public-nav-links button{flex:1 1 0;white-space:normal;overflow-wrap:anywhere}.hero-story h1,.provider-hero-copy h1{font-size:2rem;line-height:1.04;max-width:100%}.renter-hero{gap:16px;padding-top:12px;padding-bottom:20px}.hero-story p,.provider-hero-copy p,.confidence-band p,.provider-signup p{max-width:100%;font-size:1rem;line-height:1.58}.onboarding-guide h1,.onboarding-step h2,.lead-summary-panel h1{overflow-wrap:break-word}.onboarding-guide h1{font-size:1.62rem;line-height:1.04}.onboarding-guide{gap:11px}.onboarding-guide p{font-size:.94rem;line-height:1.48}.onboarding-help-list{display:none}.lead-summary-panel h1{font-size:1.9rem;line-height:1.05}.lead-summary-panel,.lead-action-panel,.approved-summary,.evidence-boundary,.consent-lock-card,.photo-placeholder{min-width:0;max-width:100%}.trust-ribbon,.token-warning{align-items:flex-start;width:100%;max-width:100%;border-radius:var(--radius);white-space:normal}.trust-ribbon span,.token-warning span{min-width:0;overflow-wrap:anywhere}.guide-grid,.provider-grid-section,.choice-grid,.provider-category-grid,.lead-action-buttons,.lead-actions-preview{grid-template-columns:1fr}.issue-choice-grid.is-expanded .choice-card.is-wide-choice{grid-template-columns:1fr;align-items:start}.provider-info-card,.provider-info-card h2{min-height:auto}.hero-actions{display:grid;grid-template-columns:1fr;width:100%}.hero-actions>*,.large-action{width:100%}.triage-suggestion{grid-template-columns:22px minmax(0,1fr)}.triage-suggestion .secondary-action{grid-column:1 / -1;width:100%}.onboarding-guide,.onboarding-card,.provider-onboarding-card,.choice-card,.issue-file-preview,.sample-lead-card,.lead-summary-panel,.lead-action-panel{max-width:100%;padding:16px}.issue-file-preview{gap:8px;padding:12px}.provider-onboarding-head{grid-template-columns:40px minmax(0,1fr)}.provider-step-icon{width:40px;height:40px}.provider-form-actions{grid-template-columns:1fr}.provider-contact-hints{justify-content:flex-start}.provider-floating-guide{right:14px;bottom:calc(14px + env(safe-area-inset-bottom))}.guide-overlay .provider-guide-card{top:10px;right:12px;bottom:calc(10px + env(safe-area-inset-bottom));left:12px;width:auto;max-height:calc(100dvh - 20px - env(safe-area-inset-bottom));overflow:hidden auto}.issue-file-top strong{font-size:1.08rem}.issue-header{flex-direction:column}.issue-header-main{flex:0 1 auto}.issue-header-actions{width:100%;justify-content:flex-start}.workflow-stage .animated-rail{gap:7px}.workflow-stage .animated-rail:before,.workflow-stage .animated-rail:after{left:17px}.workflow-stage .rail-step{grid-template-columns:36px minmax(0,1fr);gap:9px}.workflow-stage .rail-dot{width:36px;height:36px}.workflow-stage .rail-dot svg{width:16px;height:16px}.workflow-stage .rail-step p{font-size:.8rem}.workflow-stage .consent-lock-card{padding:9px 10px}.workflow-stage .rail-step:nth-child(n+4){display:none}.workflow-summary-chip{display:flex;gap:9px;align-items:flex-start;padding:10px;border:1px solid rgba(0,61,155,.22);border-radius:var(--radius);background:#eef2ff;color:var(--ink);font-size:.86rem;font-weight:800;line-height:1.35}.workflow-summary-chip svg{flex:0 0 auto;color:var(--accent-strong)}.workflow-stage .consent-lock-card span{display:none}.public-trust-links{justify-content:flex-start;width:auto;max-width:none;margin-right:14px;margin-left:14px;padding-bottom:28px}.onboarding-actions{flex-direction:column}.onboarding-actions>*{width:100%}}@media(max-width:380px){.hero-copy h2,.onboarding-guide h1,.lead-summary-panel h1{font-size:1.38rem;line-height:1.1}.trust-ribbon,.token-warning,.provider-kicker{padding:7px 10px;font-size:.76rem}}@media(max-height:520px){.guide-overlay{padding:10px}.guide-overlay .guide-card{max-height:calc(100dvh - 20px)}}@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation:none!important;scroll-behavior:auto!important;transition:none!important}}@media print{html,body,#root,body.app-body-lock,body.app-body-lock #root{height:auto!important;min-height:auto!important;overflow:visible!important;background:#fff!important}body *{visibility:hidden!important}.evidence-pack-modal,.evidence-pack-modal *{visibility:visible!important}.evidence-pack-modal{position:absolute!important;top:0!important;right:0!important;bottom:0!important;left:0!important;width:100%!important;max-height:none!important;overflow:visible!important;border:0!important;box-shadow:none!important}.evidence-pack-document{overflow:visible!important;padding:0!important}.no-print{display:none!important}.pack-evidence-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
